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Trouble-shooting Answer to question
(If there's a breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns
sometimes. Please confirm again before sending it to repair. If there are real breakdowns, please come to the special
maintenance department or after-sale service department of our company. Do not repair it by yourself.
After the reservation is started,
it rings and the digital tube
displays "E0"
The water faucet leaks.
There's abnormal sound
inside the machine.
The machine does not act.
(The indicators are off.)
The safety switch acts. The
spinning cannot work (after
twice revising). The digital
tube displays "E3" and it rings.
It does not do water inlet or
the speed is slow (the water
level is not reached after 15
minutes). The digital tube
displays "E4" and it rings.
The draining does not work,
or the speed of draining is
too slow. The digital tube
displays "E1" and it rings.
It stops running except water
filling and draining.The digital
tube displays "E2" and it rings.
The top lid is not closed
The top lid is not closed
Is the drain hose blocked by
foreign material?
Are the laundries put slantingly?
Is there metal material inside
the washing machine?
Are the laundries slanting in
spinning?
Is the machine slanting?
Is the machine slanting?
Is there power failure?
Is the water faucet open or is
there water supply failure?
Is the power plug loose?
Is the water inlet valve is
blocked
Is the jointer screw of the water
inlet hose is loose or twisted awry?
Close the top lid
Close the top lid
Re-order the laundries. Close the top lid.
Use it when the power is on.
Open the water faucet. Open and close
the top lid once.
Level the machine properly.
Fasten the jointer screw properly.
Insert the power plug tightly.
Clean the water inlet valve. Open and
close the top lid once.
Fasten the buttons and zipper
Re-order the laundries. Close the
top lid.
Clean the foreign material. Open
and close the top lid once.
Level the machine in right position.
Open and close the top lid once.
Phenomena Reason How to settle
Is the drain hose frozen?
Clean the frozen material.
After long running of pump in the hot
weather, power will be cut automati-
cally for safe.
Some minutes later the machine will
continue to work
There may be some water flowing out of the
drain hose in the first use of the machine.
It is the water remained in the factory
inspection of performance.
Common phenomena
Phenomena
Explanation
The spinning is intermittent when it starts.
Select spin, but it doesn't work.
Balance the laundries to avoid slanting.
The program is setting the drain time. Some
time is needed before it starts spinning.
The pulsator pauses during water inlet in
wash and rinse.
It is to avoid splashing during water inlet.
Pause during washing.
supplemental water filled after fabric sensor has checked
fabric (about 48 seconds)
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