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GENERAL TERMS OF WARRANTY
TELAIR guarantees its products against any construction material and/or
manufacturing faults and defects.
The right to warranty cover for new products is valid for a period of 24
months from the time of handing over to the end user, or for a maximum of
1000 operating hours, whichever limit is reached first. In all cases the
warranty period shall end no later than 26 months (28 months if delivered
outside of Europe) after ex factory delivery.
For electric and hydraulic components, pipes, belts, sealing elements,
injection nozzles, clutches, drives, the warranty term is 12 months from the
time of handing over to the end user, or a maximum of 1000 operating
hours, whichever limit is reached first. In all cases the warranty period
shall end no later than 14 months (16 months if delivered outside of
Europe) after ex factory delivery.
In any case, the costs of lubricants and consumables shall be charged.
Any transport expenses shall have to be covered by the purchaser; the same
applies to any expenses connected with inspections requested by the customer
and accepted by TELAIR.
The manufacturer’s warranty shall only be valid if:
the customer has carried out all routine maintenance according to the
recommended schedule and has promptly visited the nearest after-sale centre
if required.
the customer can produce a document showing the date of sale (invoice or
receipt).
Such document will have to be kept with care and be intact when produced to
the TELAIR After-Sales centre on requesting service.
In any case, the purchaser shall not be entitled to:
terminate the contract;
claim damages to persons or property;
ask that the warranty be extended in the event of product defects or
malfunctioning.
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