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Malfunction Causes Solution
Rice is crude.
1. Problems of quantities.
Make sure that the total
volume of rice and water
should lie between the
max and min water level
markings.
2. Heating plate is deformed.
Send to the designated
service department for
maintenance.
3. Bowl is sloping and one side is
hanging in the air.
Turn the interior pot
lightly to make it return to
normal. Check the sensor.
4. There is foreign matter between
the bowl and heating plate.
Wipe it without water.
5. Bowl is deformed.
Send to the designated
service department for a
new interior pot.
6. Master circuit board is damaged.
Send to the designated
service department for
maintenance.
7. Master temperature is not working.
Send to the designated
service department for
maintenance.
Cooked rice is burnt.
1. Problems of quantities.
Make sure that the total
volume of rice and water
should lie between the
max and min water level
markings.
2. Master circuit board is damaged.
Send to the designated
service department for
maintenance.
3. Master temperature controller is
not working.
Overflow happens
when making Congee/
Rice soup.
Problems of quantities.
Make sure that the total
volume of rice and water
should lie between the
max and min water level
markings.
LCD display shows E1,
E2, E3 or E4.
Electronical problem.
Send to the designated
service department for
maintenance.
13


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