Manual Tefal P25342 SECURE 5 NEO (page 23 of 147) (English, German, Dutch, Danish, French, Italian, Portuguese, Swedish, Spanish, Norwegian, Finnish)

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These guarantees exclude:

• Damage resulting from failure to comply with important precautions, or

negligent use, particularly:

- Knocks, dropping, use in the oven, etc.

- Putting the lid and the operating valve through a dishwasher.

• Only TEFAL Approved Service Centres are authorised to provide this guarantee

service (please go to: www.tefal.com).

Australian – NZ warranty

COOKWARE, BAKEWARE AND PRESSURE COOKERS

Limited Replacement Guarantee

Our goods come with guarantees that cannot be excluded under the Australian Consumer

Law. You are entitled to a replacement or refund for a major failure and compensation for

any other reasonably foreseeable loss or damage. You are also entitled to have the goods

repaired or replaced if the goods fail to be of acceptable quality and the failure does not

amount to a major failure. In addition to these statutory rights and any other rights and

remedies you may have under the law, Groupe SEB Australia Pty Ltd (we or us) guarantees

this Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product will be free of defects in material

and craftsmanship including handles, body, knobs, lids and fixings for 12 months from the

date of purchase.We also guarantee the non-stick coating of this Jamie Oliver by

Tefal/Tefal/All-Clad/Moulinex product will be free of blistering or peeling for the life of the

Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product. Should your Jamie Oliver by

Tefal/Tefal/All-Clad/Moulinex product develop a defect during the guarantee period or the

non-stick coating peel during the life of your Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex

product, you should return it, at your cost, to the retailer from which you purchased it from,

together with your receipt as proof of purchase. The retailer will then forward your claim

directly to us for processing. Alternatively, if the retailer is unable to help you, you may

Groupe SEB Australia Pty Ltd,Customer Service Department,Unit 1, No 10 Hill Rd,

Homebush NSW 2127 T: +61 2 9748 7944

If on receipt your Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product is found to be

defective or the non-stick coating has peeled, we will, at our cost, replace or repair the

product in our discretion. Only the defective part or accessory will be repaired or replaced.

Packaging, instructions etc. will not be replaced unless faulty.This guarantee excludes

defects caused by the Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product not being used

in accordance with instructions , accidental damage (including overheating), misuse or

being tampered with by unauthorised persons. It also does not apply if the Jamie Oliver

by Tefal/Tefal/All-Clad/Moulinex product is used commercially and excludes consumable

items (including accessories such as pressure regulators and safety devices), dishwasher

effects and damages, stains, dents, discolouration, scratches or scuffs due to normal wear

and tear, and your costs of claiming under the warranty.

*Basket not included with certain models

TE_SECURE-5_NE2INSA4_Mise en page 1 12/11/2015 16:20 Page21

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Tefal P25342 SECURE 5 NEO Manual

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