10
There is no steam or there is
little steam.
The water tank is
empty (red light on).
Fill the water tank.
The steam output control dial is
set at minimum.
Increase the steam output (control dial on the
control panel).
The soleplate temperature is set to
the maximum.
The generator is working but steam is very hot and
dry As a consequence, it is less visible.
The red “water
tank empty” light is on.
The water tank is empty. Fill the water tank.
Steam escapes from the rinse
plug.
The rinse plug has not been tightened
correctly.
Tighten the rinse plug correctly.
The rinse plug seal is damaged. Contact an Approved Service Centre to order a new
rinse plug seal.
Steam or water escapes
under the appliance.
The generator is faulty. Stop using the generator and contact an Approved
Service Centre.
A problem with your generator ?
PROBLEMS CAUSES SOLUTIONS
The generator does not
come on and the thermostat
light and the on/off switch
are not illuminated.
The appliance is not switched on. Check that your appliance is correctly plugged in
and press the illuminated on/off switch.
Water runs out of the holes
in the soleplate.
Water has condensed in the
pipes because you are using
steam for the first time or you
have not used it for some time.
Press on the steam control button away from your
ironing board until the iron produces steam.
The soleplate is not hot
enough.
Decrease the steam output while ironing at low
temperature (steam output control dial on the
control panel). Wait for the thermostat light to go out
before activating the steam control button.
Your thermostat is faulty: the iron is
not hot enough.
Contact an Approved Service Centre.
Water streaks appear on the
linen.
Your ironing board is saturated with
water because it is not suitable for use
with a steam generator.
Use a mesh/vented ironing board. (see page 5).
White streaks come through
the holes in the soleplate.
Your boiler has a build-up of scale
because it has not been rinsed out
regularly.
Rinse out the boiler.
Brown streaks come through
the holes in the soleplate and
stain the linen.
You are using chemical descaling agents
or additives in the water for ironing.
Never add this type of product in the water tank or
in the boiler (see page 5 for what water may be used).
Contact an Approved Service Centre.
Fabric fibres have accumulated in the
holes of the soleplate and are burning.
Clean the soleplate with a non-metallic sponge.
Your linen is not rinsed sufficiently or
you have ironed a new garment before
washing it.
Ensure linen is rinsed thoroughly to remove any soap deposits
or chemicals on new garments which may be sucked up by
the iron.
The soleplate is dirty or
brown and may stain the
linen.
You are ironing at too high a
temperature.
See our recommendations regarding temperature
control setting.
You are using starch. Always spray starch on the reverse side of the
fabric to be ironed.
