26
Rinsing the boiler
(once a month)
• Be careful : To extend the life of your boiler and to avoid the building up of
scale, it is essential that you rinse out the boiler at least after every 10 uses (H)
(approximately once a month).
• Check that the generator is cold and unplugged for more than 2 hours.
• Using a jug, fill the boiler 3/4 full with untreated tap water.
• Shake the base unit for a few moments and then empty it completely over your
sink (I).
• To obtain the best results, we advise you to repeat this operation.
Is there any problem?
If you have any product problems or queries please contact our Customer Relations Team first for expert
help and advice:
HELPLINE: 0845 602 1454 - UK (01) 461 0390 - Ireland or consult our website - www.tefal.co.uk
If your water is hard,
increase the frequency.
In particular, do not use
descaling agents for
rinsing out the boiler, as
they could damage it.
Problems Possible causes Solutions
Water runs through the holes in the
sole plate.
The boiler is too full.
The thermostat is not working : the
temperature is always too low.
You are using the steam control button
before the iron is hot enough.
Water has condensed in the pipes
because you are using steam for the
first time or you have not used it for
some time.
Do not fill the boiler right up to the top.
Contact an Approved Service Centre.
Check the thermostat and steam flow
settings (according to model).
Press the steam control button away
from your ironing board until the iron
produces steam.
White steaks come through the holes
in the soleplate.
Your boiler has a build-up of scale
because it is not rinsed out regularly.
Rinse the boiler every 10 uses (see §
rinsing the boiler). If your water is hard,
increase the frequency.
Brown streaks come through the holes
in the soleplate and stain the linen.
You are using chemical descaling
agents or additives in the water for
ironing.
Your linen is not rinsed sufficiently or
you have ironed a new garment before
washing it.
Never add this type of product in the
boiler (see § what water to use).
Ensure linen is rinsed thoroughly to
remove any soap deposits or chemicals
on new garments which have been
sucked up by the iron.
The soleplate is dirty or brown and may
stain the linen.
You are ironing at too high a
temperature.
You are using starch.
See our recommendations regarding
temperature control setting.
Always spray starch on the reverse side
of the fabric to be ironed.
There is no steam. The boiler is empty.
The boiler is not yet ready.
Fill the boiler.
After starting the appliance, wait for 8
mins or until the steam ready indicator
light comes on (according to model).
Steam escapes from the boiler cap. Cap screwed on incorrectly.
The seal on the cap is damaged.
The appliance is faulty.
Screw the cap back on.
Contact an Approved Service Centre.
Stop using the generator and contact
an Approved Service Centre.
Steam or water escape under the
appliance.
The appliance is faulty. Stop using the generator and contact
an Approved Service Centre.
Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local civic waste disposal centre.
