PROBLEM POSSIBLE CAUSES SOLUTIONS
Water flows through
the holes of the
soleplate.
You are using the steam function when
the iron is not hot enough.
Wait for the light to go out.
You are using the turbo steam button
too often.
Wait a few seconds between each use.
You have stored the iron flat, without emptying
it and without setting the control to .
See the section «Storing your iron».
The anti-calc valve is not properly
positioned.
Correctly position the anti-calc valve:
push it until it clicks.
You have put water in the anti-calc
collector housing.
Never put water in the anti-calc collector
housing.
Brown drips are coming
out of the soleplate and
staining your clothes.
You are using chemical descaling
products.
Do not put any descaling product into the
water tank.
You are not using the correct water.
Perform a self-clean and consult the
«What water to use?» section.
Your clothing has not been rinsed
sufficiently or you are ironing a new
garment before washing it.
Make sure that your laundry is rinsed
sufficiently so as to remove any deposits
of soap or chemical products on new
clothes.
Fibres have built up in the holes on the
soleplate and are burning.
Perform a self-clean. Clean the soleplate
with a non-metallic sponge.
Vacuum the soleplate occasionally.
The soleplate is dirty
or brown and may
stain clothes.
The temperature is too high.
Clean the soleplate as advised above.
Refer to the temperature chart to adjust the
thermostat.
You are using starch or you are using
starch.
Clean the soleplate as advised above.
Spray the starch on the opposite side to
that being ironed.
Your iron produces
little or no steam.
The tank is empty. Fill it.
The anti-calc valve has collected too much
scale.
Clean the anti-calc valve.
Your iron has limescale.
Clean the anti-calc valve and perform a
self-clean.
Your iron has been used with the dry
function for too long.
Perform a self-clean.
The soleplate is
scratched or damaged.
You have positioned your iron flat on a
metallic iron support.
You have cleaned your soleplate with an
abrasive or metallic sponge.
Always rest the iron on its support base.
Refer to the section «Cleaning the
soleplate».
Your soleplate emits
particles.
Limescale is starting to build up on your
soleplate.
Perform the cleaning and maintenance
specified in the instructions.
Water is flowing from
the tank cover.
You have not closed the cover properly.
Check that the tank cover is properly
closed.
The iron releases steam or
water on filling the tank.
The steam control button
is not set to .
Check that the steam control button is
set to .
The spray does not
release water.
The tank is not full enough. Add water to the tank.
The water flows from
the back of the iron.
The collector is not properly positioned in
its housing.
Reposition the collector in its housing.
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If you have any problems or queries please contact our Customer Service helpline as listed below.
A problem with your iron?
Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local civic waste collection point.
