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ENEN
PROBLEMS CAUSES SOLUTIONS
The lid does not lock. The lid is incorrectly assembled.
Check that the seal is correctly
assembled on the seal holder and
that the seal holder is fully pushed
onto the lid in all places.
Excessive vibration.
The appliance is not positioned
on a flat surface, the appliance
is not stable.
Place the appliance on a flat surface.
Volume of ingredients too high.
Reduce the quantity of ingredients
processed.
Accessory error.
Check that you are using the
recommended accessory.
Leak through lid.
Volume of ingredients too high.
Reduce the quantity of ingredients
processed.
The lid is incorrectly positioned
or locked.
Lock the lid correctly on the bowl.
The lid seal is not present.
Position the seal on the seal holder
and clip the assembly to the lid.
The seal is cut or damaged.
Change the seal, contact an approved
service centre.
Accessory error.
Check that you are using the
recommended accessory.
Leak through the bowl
spindle.
The bowl seal is not correctly
positioned.
Position the seal correctly.
The bowl seal is damaged. Contact an approved service centre.
The locking ring (D5) is not
locked correctly.
Lock the ring correctly (D5).
The blades do not rotate
easily.
Pieces of food that are too big
or too hard are blocking it from
rotating.
Reduce the size or quantity of the
ingredients processed. Add some
liquid.
Smell from motor.
On using the appliance for the
first time, or in the event of
overload of the motor caused
by too large a quantity of
ingredients or by pieces that
are too hard or too big.
Allow the motor to cool down (about
30 minutes) and reduce the number
of ingredients in the bowl.
“STOP” is displayed.
The appliance has detected
too many vibrations and has
changed to the safety mode.
Check that you are using the right
speed and that you are using the
recommended accessory.
“SECU” is displayed.
Motor overload caused by too
many ingredients or pieces
which are too hard or too large
or overuse without sufficient
cooling down time.
Allow the motor to cool down (about
30 minutes) and reduce the number
of ingredients in the bowl.
193


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