Manual Tefal CY7788 Turbo Cuisine (page 20 of 25) (English)

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Problem Possible reasons Solutions

Steam leakage from lid.

The sealing gasket is not

properly installed.

Remove the sealing gasket,

clean it and reinstall it in the

correct position.

The sealing gasket is dirty.

Remove the sealing gasket,

clean it and reinstall it in the

correct position.

The sealing gasket is

damaged, or the edge of the

cooking pot is damaged.

Send the appliance to an

Approved Service Centre for

repair.

Food is uncooked

Solid/liquid ingredients ratio

is incorrect.

Try again by following

precisely the quantities of

the recipe.

No electricity from the power

supply.

Check your home electric

circuit.

E0 displayed on the

digital screen. Pressure switch is faulty.

Send the appliance to an

Approved Service Centre for

repair.

E1 displayed on the

digital screen.

The temperature sensor

is faulty.

Send the appliance to an

Approved Service Centre for

repair.

E2 displayed on the

digital screen.

The lid is not properly

positioned for your cooking

program. Each program

requires a specific lid position.

Check and adjust the lid

position required by your

cooking program, refer to the

cooking programs table in

part 6 of this manual. Restart

your program once the lid

is correctly positioned. If

the issue remains, send the

appliance to an Approved

Service Center for repair.

: www.tefal.com

This product is repairable by TEFAL/T-FAL*, during and after the guarantee period.

Accessories, consumables and end-user replaceable parts can be purchased, if locally available, as described on the

TEFAL/T-FAL internet site www.tefal.com

The Guarantee** :

TEFAL/T-FAL guarantees this product against any manufacturing defect in materials or workmanship during the guarantee period

within those countries*** as stated in the attached country list, starting from the initial date of purchase or delivery date. The

international manufacturer’s guarantee covers all costs related to restoring the proven defective product so that it conforms to

its original specifications, through the repair or replacement of any defective part and the necessary labour. At TEFAL/T-FAL’s

choice, an equivalent or superior replacement product may be provided instead of repairing a defective product. TEFAL/T-FAL’s

sole obligation and your exclusive resolution under this guarantee are limited to such repair or replacement.

Conditions & Exclusions :

TEFAL/T-FAL shall not be obliged to repair or replace any product which is not accompanied by a valid proof of purchase. The

product can be taken directly in person or must be adequately packaged and returned, by recorded delivery (or equivalent method

of postage), to a TEFAL/T-FAL authorised service centre. Full address details for each country’s authorised service centres are listed

on TEFAL/T-FAL website (www.tefal.com) or by calling the appropriate consumer Service centre set out in the attached country

list. In order to offer the best possible after-sales service and constantly improve customer satisfaction, TEFAL/T-FAL may send

a satisfaction survey to all customers who have had their product repaired or exchanged in a TEFAL/T-FAL authorised service

centre. This guarantee applies only for products purchased and used for domestic purposes and will not cover any damage which

occurs as a result of misuse, negligence, failure to follow TEFAL/T-FAL instructions, or a modification or unauthorised repair of the

product, faulty packaging by the owner or mishandling by any carrier. It also does not cover normal wear and tear, maintenance

or replacement of consumable parts, or the following:

- using the wrong type of water or consumable

- mechanical damages, overloading

- ingress of water, dust or insects into the product (excluding appliances with features specifically designed for insects)

- damage as a result of lightning or power surges

- scaling (any de-scaling must be carried out according to the instructions for use)

- accidents including fire, flood, etc

- damage to any glass or porcelain ware in the product

- professional or commercial use

- damages or poor results specifically due to wrong voltage or frequency as stamped on the product ID or specification

Consumer Statutory Rights :

This international TEFAL/T-FAL guarantee does not affect the Statutory Rights a consumer may have or those rights that cannot

be excluded or limited, nor rights against the retailer from which the consumer purchased the product. This guarantee gives a

consumer specific legal rights, and the consumer may also have other legal rights which vary from State to State or Country to

Country. The consumer may assert any such rights at his sole discretion. ***Where a product purchased in a listed country and

then used in another listed country, the international TEFAL/T-FAL guarantee duration is the period for the country of usage, even

if the product was purchased in a listed country with a longer guarantee duration. The repair process may require a longer time if

the product is not locally sold by TEFAL/T-FAL in the country of usage. If the product is not repairable in the new country of usage,

the international TEFAL/T-FAL guarantee is limited to a replacement by a similar or alternative product at similar cost, where

possible. *TEFAL household appliances appear under the T-FAL brand in some territories like America and Japan. TEFAL/T-FAL are

registered trademarks of Groupe SEB.

Please keep this document for your reference should you wish to make a claim under the guarantee.

**For Australia only:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement

or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have

the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

**For India only:

Your Tefal product is guaranteed for 2 years. The guarantee covers exclusively the repair of a defective product, but at TEFAL’s

choice, a replacement product may be provided instead of repairing a defective product. It is mandatory that the consumer, to

have his product repaired, has to log a service request on the dedicated Smartphone application TEFAL SERVICE APP or by calling

TEFAL Consumer Care Center at 1860-200-1232, Opening hours Mon-Sat 09 AM to 06 PM. Products returned by Post will not be

covered by the guarantee. As a proof of purchase consumer needs to provide both this stamped guarantee card and tax invoice.

TEFAL/T-FAL* INTERNATIONAL LIMITED GUARANTEE

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Tefal CY7788 Turbo Cuisine Manual - English - 35 pages

Tefal CY7788 Turbo Cuisine User Manual - All languages - 458 pages

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