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WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK
PROBLEMS
CAUSES SOLUTIONS
Appliance does not
work
The plug is not
connected
Connect the appliance
to a socket with the
same voltage as that on
the rating plate of the
appliance.
The blender jug is not
positioned correctly on
the motor unit
Check that the blender
jug is positioned properly
on the motor unit as
explained in the leaflet.
The appliance stopped
while in use
Overload
Follow the instructions in
§ First use.
Excessive vibrations
The product is not placed
on a flat surface
Place the appliance on
a flat surface.
Volume of ingredients is
too high
Reduce the quantity of
ingredients processed.
Leak from the lid
Volume of ingredients is
too high
Reduce the quantity of
ingredients processed.
The lid is not correctly
positioned
Place the lid correctly on
the blender jug.
Leak at the bottom of
the blender jug
The blender jug gasket
seal (e2) is not positioned
correctly or is absent
Reposition the gasket
seal and lock the blade
holder correctly.
The blade does not
turn easily
Pieces of food too large
or too hard
Liquid has been blended
that was too hot and
distorted the gasket seal
Replace the gasket seal
with a new one.
Reduce the size or
quantity of ingredients
processed.
Add liquid.
16


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