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Original packaging and foam may be kept for re-transportation (optional).
You should wrap your fridge with a thick packaging and band it to the unit. Always
follow the original instructions for transportation found on the packaging for
re-transportation.
Remove unsecured parts (shelves, accessories, vegetable bins etc.) or secure them
into the fridge by using bands or tape during re-positioning and transportation.
Always transport your fridge in the upright position.
SHIPMENT AND REPOSITIONING
BEFORE CALLING SERVICE
If your refrigerator is not working:
Is there an electrical failure?
Has the plug been correctly connected to the socket?
Has there been a blow-out in the fuse or breaker of the electrical circuit to which the
plug has been connected?
Are there any faults with the socket? For this purpose, try the plug of your refrigerator
by connecting it to a socket which you are sure is working.
If your refrigerator does not get cold enough:
Is the thermostat set in the coldest position?
Are the doors of your refrigerator opened very frequently and do they remain open for
long periods of time?
Do the doors of your refrigerator fully closed and are the door gaskets sealing
correctly?
Are any containers or dishes placed in your refrigerator contacting the back wall in
such a way that they are obstructing the air circulation?
Is your refrigerator over-filled?
Is there enough space between your refrigerator and the back and side walls?
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