Fault Possible cause Solution
Cannot receive channels
that were previously being
received.
Antenna defective or not
correctly adjusted.
Check antenna.
Channel transferred to a
different transponder.
Perform a search/scan.
Channel no longer being
broadcast.
None.
Intermittent appearance
of square blocks in the
picture. Switches to freeze
frame intermittently, no
sound. Screen black at
certain times with the
message "no signal".
Heavy rain or snow. Remove snow from dish
antenna.
Antenna incorrectly
adjusted.
Adjust antenna.
Dish too small for your
location.
Use larger antenna.
Obstacle between dish and
satellite (e.g. a tree).
Mount dish with clear line of
sight.
No picture, no sound,
display on.
Short circuit in LNB
connection.
Switch off receiver, resolve
short circuit, switch receiver
back on.
Faulty or missing cable
connection.
Check all cable connections
(see section 4).
Defective LNB. Replace LNB.
Incorrect external unit
installed at receiver.
Modify setting.
Antenna incorrectly
adjusted.
Adjust antenna.
Antenna cannot be rotated. Motor not compatible with
DiSEqC 1.2.
Use a suitable motor.
Time not displayed while in
standby mode.
Time not acquired. Play a local TV channel for
approx. 30 sec.
Standby clock switched off. Switch on standby clock.
41
