43
43
The warranty can only be invoked if:
1. the fully completed registration card has been received by us no later than 4 weeks after
purchase, or you have registered the product online during this period.
2. you have first attempted to resolve the issue by contacting your dealer or our technical hotline on
+49 (0) 3925 9220 1800 (normal charges will apply for overseas calls).
3. you have filled out the Service Report in full, including a precise description of the problem.
4. the defective equipment is returned to the vendor, including any accessories (e.g. network cables,
remote control etc), but not smartcards and CI modules (that are not included with delivery),
in the original packaging, along with a proof of purchase (copy of invoice or till receipt) and the
completed Service Report. The Service Report will be returned to you along with the repaired
device with an appropriate comment from our service workshop.
1) Registration by post:
cut out the completed TechniSat registration
card along the dotted line, place in an
envelope with the appropriate postage
affixed and send to the following address
(see right):
TechniSat Teledigital GmbH
- TechniSat Warranty -
Nordstrasse 4a
D-39418 Stassfurt
Germany
How to register your product
2) Online registration:
Just complete the guarantee form you will
find online at the TechniSat website
(www.technisat.com) and your product will
be registered with TechniSat.
Note on
Making a claim under warranty
Warranty
