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Troubleshooting
The unit turns to standby mode
automatically.
Is the auto off function turned on? ( 36)
This unit incorporates a protection circuit
to prevent damage caused by heat buildup.
When you use this unit at a high volume
level for a long period of time, it may turn
off automatically. Wait for this unit to cool
down before turning on this unit again. (For
approximately 3 minutes)
The sound is interrupted.
Depending on your environment, the audio
may be interrupted during playback. Check the
operating instructions of the connected device
and the connection to the device.
The settings are reset to the factory defaults.
Updating the firmware may reset the settings.
USB
The USB drive or its contents cannot be read.
The USB drive format or its contents is/are not
compatible with the unit. ( 45)
No response when [
] is pressed.
Disconnect the USB device and then reconnect
it. Alternatively, turn the unit to standby and on
again.
Slow operation of the USB flash drive.
Large file size or high memory USB flash drive
takes longer time to read.
It may take some time if there are a lot of files
or folders on it.
iPhone/iPad/iPod
Cannot operate.
Select “USB” as the input source. ( 29)
Check that the iPhone/iPad/iPod is connected
properly. ( 29)
The battery of the iPhone/iPad/iPod is
depleted. Charge the iPhone/iPad/iPod, and
then operate again. ( 29)
Connect the iPhone/iPad/iPod again or try to
restart the iPhone/iPad/iPod.
iPhone/iPad/iPod does not charge.
Only when unit is ON will charging begin from
USB cable connection.
Make sure the unit is turned on when you start
charging.
- When charging an iPhone/iPad/iPod whose
battery is depleted, do not turn this unit to
standby mode until the iPhone/iPad/iPod
becomes operational.
Bluetooth
®
Pairing cannot be completed.
Check the Bluetooth
®
device condition.
The device cannot be connected.
The pairing of the device was unsuccessful
or the registration has been replaced. Try re-
pairing the device. ( 30)
This unit might be connected to a different
device. Disconnect the other device and try re-
pairing the device.
The device is connected, but audio cannot be
heard through this unit.
For some built-in Bluetooth
®
devices, you have
to set the audio output to “SU-G30” manually.
Read the operating instructions for the device
for details.
The sound is interrupted.
The device is out of the 10 m communication
range. Bring the Bluetooth
®
device closer to this
system.
Remove any obstacle between this system and
the device.
Other devices that use the 2.4 GHz frequency
band (wireless router, microwaves, cordless
phones, etc.) are interfering. Bring the
Bluetooth
®
device closer to this system and
distance it from the other devices.
Select “Mode1” for stable communication.
( 31)
41


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