548772
119
Zoom out
Zoom in
Previous page
1/128
Next page
111
11 SUPPORT
DMS-CTC-20101206-0033 v1.0
11.2 General MediaAccess Gateway Troubleshooting
None of the LEDs light up (MediaAccess Gateway does not work)
Make sure that:
The MediaAccess Gateway is plugged into a power socket outlet.
You are using the correct power supply for your MediaAccess Gateway device.
The MediaAccess Gateway is turned on via the push button or rocker switch on the back panel.
The Broadband LED does not light up or is blinking
Make sure that:
The DSL cable is correctly connected. For more information, see “3.1 Connecting the MediaAccess Gateway to your
Service Provider’s Network”.
The DSL service is enabled on your telephone line. For more information, contact your Internet Service Provider.
The Internet LED does not light up
If you must authenticate to connect to the Internet, make sure that your user name and password are correct.
Proceed as follows:
1 Browse to the MediaAccess Gateway GUI.
For more information, see Accessing the MediaAccess Gateway GUI” on page 37.
2 On the Broadband menu, click Internet Services.
3 Under Internet, click View More.
4 Check your user name
5 Re-enter your password.
6 Click Connect.
MediaAccess Gateway unreachable
If you can not access your MediaAccess Gateway via your web browser or the Setup wizard, you might consider a hardware
reset as described in “11.7 Reset to Factory Defaults” on page 116.
The power requirements for your MediaAccess Gateway are clearly indicated on the identification label of the
MediaAccess Gateway. Only use the power adaptor supplied with your MediaAccess Gateway.
119


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Technicolor TG789vn v3 - MediaAccess at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Technicolor TG789vn v3 - MediaAccess in the language / languages: English as an attachment in your email.

The manual is 3,65 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Technicolor TG789vn v3 - MediaAccess

Technicolor TG789vn v3 - MediaAccess Quick start guide - Dutch - 2 pages

Technicolor TG789vn v3 - MediaAccess User Manual - Dutch - 20 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info