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Team SIS 11 Manual

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Copies of the I/B. Please reproduce them without any
changes except under special instruction from Team
International BELGIUM. The pages must be reproduced and
folded in order to obtain a booklet A5 (+/- 148.5 mm width x
210 mm height). When folding, make sure you keep the good
numbering when you turn the pages of the I/B. Don’t change
the page numbering. Keep the language integrity.
Fax +32 2 359 95 50
8. Orice reparatie sau inlocuire a produselor va fi facuta intr-o perioada rezonabila de timp, stabilita de
comun acord intre vanzator si consumator. In cazul in care vanzatorul dupa toate eforturile si
incercarile constata ca produsul respectiv nu se poate repara si nici inlocui, atunci se obliga sa
restituie cumparatorului contravaloarea produsului in RON (aceeasi de pe factura sau
chitanta);Pentru a beneficia de reparatie gratuita in garantie sau service autorizat, clientul se va
adresa magazinului de unde a achizitionat produsul respectiv ;
NU SE ACORDA service gratuit si nu se inlocuiesc produsele defectate in perioada de garantie, in
urmatoarele conditii :
a) Deteriorari si defectiuni datorate transportului necorespunzator efectuat de cumparator ;
b) Nerespectarea de catre cumparator a conditiilor de manipulare, instalare, utilizare si intretinere
precizate in instructiunile de folosire ;
c) Interventii efectuate in perioada de garantie de catre persoane neautorizate ;
d) Utilizarea produsului pentru alte activitati si in alte conditii decat cele pentru care sunt utilizate in
mod normal produsele de acest fel;
Utilizarea in scop industrial a produselor achizitionate care nu fac parte din gama produselor industriale,
determina pierderea garantiei. Perioada de garantie a produselor din gama produselor industriale este
de 12 luni. In sensul prevederilor legale, respectarea drepturilor fundamentale ale consumatorilor devine
obligatory.
a) protectia impotriva riscului de a achizitiona un produs sau de a li se presta un serviciu care ar
putea sa le prejudicieze viata, sanatatea sau securitatea ori sa le afecteze drepturile si interesele
legitime ;
b) informarea completa, corecta si precisa asupra caracteristicilor esentiale ale produselor si
serviciilor, astfel incat decizia pe care o adopta in legatura cu acestea sa corespunda cat mai bine
nevoilor lui, precum si de a fi educati in calitatea lor de consumatori ;
c) accesul la piete care le asigura o gama variata de produse si servicii de calitate ;
d) despagubirea pentru prejudiciile generate de calitatea necorespunzatoare a produselor si
serviciilor, folosind in acest scop mijloacele prevazute de lege ;
e) exonerarea de plata produselor si serviciilor care nu au fost solicitate si acceptate ;
f) despagubirea pentru daunele provocate de produsele si serviciile care nu corespund clauzelor
contractuale ;
g) asigurarea service-ului necesar si pieselor de schimb pe durata medie de utilizare a produsului,
stabilita in documentele tehnice normative sau declarata de catre producator ori convenita de
parti ;
h) plata, pentru produsele sau serviciile de care beneficiaza, a unor sume stabilite cu exactitate, in
prealabil; majorarea pretului stabilit initial este posibila numai cu acordul consumatorului.
9. Durata medie de utilizare: 2 ani.Perioada maxima de reparare/inlocuire este de 15 zile
calendaristice.Drepturile consumatorului sunt in conformitate cu Legea 449/2003, Legea 269/2004 si
HG 448/2005.
Data sesizarii Data reparatiei Data prelungirii Magazin Semnatura
Pentru lista actualizata de Service-uri autorizate va rugam sunati la tel:+40 (21) 319 83 26 sau verificati
pe site la adresa: www.team-int.ro
Team International Romania Srl;
Str.Industriilor 56A, sector 3, Bucuresti CUI 16991287; R.
C. J40/19685/29.11.2004
43 TEAM SIS 11 - 110221
Assembly page 43/52
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