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10 FAQ
I cannot switch on the earphones.
• Your earphones do not have enough battery power.
Charge your earphones (see 'Charge' on page 5).
The earphones do not pair with my device.
• Make sure you have turned off the Bluetooth function of all
previously connected Bluetooth devices as the earphones
will automatically connect to previous connected device.
• On your smartphone or Bluetooth device, remove
MOVEAUDIO S600’ from the Bluetooth list.
• Follow the steps in this user manual to pair your
earphones. (see 'Connect your earphones' on page 6).
Do my earphones support connecting to multiple devices at
the same time?
• No. To connect to another device, disconnect the current
device from your earphones, press and hold the button on
the charging case for more than 10 seconds, and search
for and connect to your earphones on the other device.
I cannot find the earphones model name on the pairing list
of my Bluetooth® device to make a first time connection.
• Turn off the Bluetooth function of the Bluetooth device
and turn it on again.
• Initiate the Bluetooth device searching function of your
Bluetooth device again.
I cannot connect the earphones to a new device.
• Make sure the Bluetooth function of the previous paired
device is turned off.
• Pair your new device again.
Place the earbuds in the charging case, and leave the
case opened. Press and hold the Function button for 10
seconds until the indicator turns amber and then flashes
white in order for the earbuds to enter Pairing mode, then
click TCL MOVE AUDIO S600 in your smartphone to
connect.
The earphones are not connected to my smartphone
automatically.
• Make sure the Bluetooth function of your smartphone is
switched on before you switch on the earphones.
The earphones keep on disconnecting.
• Your earphones do not have enough battery power.
Charge your earphones
• Make sure the earphones and Bluetooth® device are
within the operation range. Remove any unnecessary
Bluetooth® devices.
• Remove the earphones from the pairing list and pair them
with your device again.
How do I enable or disable the ANC (active noise
cancellation) feature?
• The MOVEAUDIO S600 have Noise canceling mode,
Transparency mode, and Off mode. Noise canceling
mode is enabled by default.
• You can switch between the three modes in the following
ways.
Long press
Long Press the left or right earbud. You will hear a prompt
tone when the earbuds have been switched to a different
mode.
TCL Connect
You can download and install TCL Connect from Google
Play Store or App Store. Add your earbuds to the device
list in TCL Connect, and go to the earbuds details screen.
Touch Noise canceling under Noise control, touch Mode
under Noise canceling, and select your preferred mode.
The noise canceling of the earphones doesn't work very
well, especially when it is windy
Cause
• Noise canceling may be disabled.
• The size of the ear tips is not suitable for you or you may
be wearing the earphones incorrectly, resulting in poor air
tightness.
• The sound openings such as microphone and speaker
openings are blocked by foreign objects
Solution
• Long press the touchpad to enable noise canceling.
A prompt tone will be played when you operate the
earphones.
• Ear sizes vary between individuals, so the default ear tips
may not be a perfect fit for your ears.
• The earphones come with silicone ear tips in sizes S, M,
and L for you to choose the most comfortable fit. Adjust
the position of the earphones to ensure that they fit well in
your ear canals.
Indicator light description
•Refertothefollowingtableformoreinformationaboutthe
status indicators.
14


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