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My phone can't receive incoming calls
Make sure that your phone is switched on and connected to a network (check for
overloaded or unavailable network).
Check your subscription status with your operator (credit, SIM card valid, etc.).
Make sure that you have not forwarded incoming calls.
Make sure that you have not barred certain calls.
Make sure that your phone is not in aeroplane mode.
The callers name/number doesn't appear when a call is received
Check that you have subscribed to this service with your operator.
Your caller may have concealed his name or number.
I can't find my contacts
Make sure that your SIM card is not broken.
Make sure that your SIM card is inserted properly.
The sound quality of the calls is poor
Adjust the volume during a call by pressing the Volume key.
Check the network strength. Move to a location with stronger signal strength.
Make sure that the receiver, connector and speaker on your phone are clean.
I can't use the features described in the manual
Check with your operator to make sure that your subscription includes this
service.
Make sure that this feature doesn't require a TCL accessory.
When I select a number from my contacts, the number can't be dialled
Make sure that you have correctly recorded the number in your contacts.
Make sure that you have selected the country code when calling an international
number.
I can't add a contact
Make sure that your SIM card contacts are not full; delete some contacts or save
the contacts to the phone.
My callers can't leave messages on my voicemail
Contact your network operator to check service availability.
65


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Others manual(s) of TCL 20L - T774H

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