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TCL 10 TABMAX - 9295G Manual

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1 Table of Contents
1 Your device .................................................................. 4
1.1 Keys and connectors ........................................4
1.2 Getting started ..................................................7
1.3 Home screen ......................................................8
2 Text input ...................................................................16
2.1 Using the onscreen keyboard ......................16
2.2 Text editing .......................................................17
3 Phone, Call logs and Contacts ..............................18
3.1 Phone ................................................................18
3.2 Call logs .............................................................23
3.3 Contacts ............................................................23
4 Messaging ..................................................................29
4.1 Write a new message ....................................29
4.2 Manage messages...........................................31
5 Calendar, Clock, and Calculator ............................ 32
5.1 Calendar ............................................................32
5.2 Clock ..................................................................34
5.3 Calculator..........................................................36
6 Multimedia applications .........................................37
6.1 Camera ..............................................................37
6.2 Photos ..............................................................38
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7 Others ......................................................................... 41
7.1 Support Centre ................................................41
7.2 Other applications .........................................41
8 Google applications .................................................42
8.1 Chrome ..............................................................42
8.2 Gmail ..................................................................42
8.3 Maps ..................................................................43
8.4 YouTube .............................................................43
8.5 Play Store ..........................................................43
8.6 Duo ....................................................................44
9 Settings ....................................................................... 45
9.1 Network & Internet ........................................45
9.2 Bluetooth & device connection ...................51
9.3 Display ...............................................................53
9.4 Home screen & wallpapers ..........................53
9.5 Sound.................................................................54
9.6 Advanced featueres .......................................54
9.7 Smart Manager ................................................54
9.8 Security ............................................................54
9.9 Location ............................................................55
9.10 Privacy ...............................................................55
9.11 Apps ...................................................................55
9.12 Storage ..............................................................55
9.13 Accounts ...........................................................56
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9.14 Digital Wellbeing & parental controls ........56
9.15 Google ...............................................................56
9.16 Accessibility ......................................................56
9.17 System ...............................................................57
10 Making the most of your tablet ............................ 58
10.1 FOTA Upgrade .................................................58
11 Accessories ................................................................59
12 Troubleshooting ........................................................60
13 Specifications ............................................................68
4
1 Your device ..............................
1.1 Keys and connectors
V1 First Release 20190000
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G
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GENERAL TOLERANCE:
UNLESS OTHERWISE SPECIFIED
SELECT
LEVEL
LEVEL
DIM.
TOLERANCE TYPE
BC
A
3
100
ANGULAR
>50~100
>3~50
B
Material
Finish
st
1
Angle
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Name
Name
Name
20190000
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Scale
1 : 1
Size
A2
mm
4 / 5
Sheet
Part No.
Unit
XXXXXXXXXXXX
Proj.
Title
Project
Signature Date
Approved
Checked
Originator
Remark
Qt
Material
Name
Part Number
No.Remark
Qt
Material
Name
Part Number
No.
SUBJECT
REV. LOCA DATE
Front
camera
Headset
connector
Volume
up/down
Power key
Recent
apps button
Home button
Back
button
5
V1 First Release 20190000
V2
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76
G
H
GENERAL TOLERANCE:
UNLESS OTHERWISE SPECIFIED
SELECT
LEVEL
LEVEL
DIM.
TOLERANCE TYPE
BC
A
3
100
ANGULAR
>50~100
>3~50
B
Material
Finish
st
1 Angle
ED V1
Name
Name
Name
20190000
20190000
20190000
Scale 1 : 1
Size A2
mm
4 / 5
Sheet
Part No.
Unit
XXXXXXXXXXXX
Proj.
Title
Project
Signature Date
Approved
Checked
Originator
Remark
Qt
Material
Name
Part Number
No.Remark
Qt
Material
Name
Part Number
No.
SUBJECT
REV. LOCA DATE
Back camera
Back button
• Touch to go back to the previous screen,
or close a dialog box, options menu, the
Notification panel, etc.
Home button
• From any application or screen, touch to
return to the Home screen.
• Long press to turn on Google Assitant. Yo u
can get help such as getting directions and
restaurant information based on the content
detected on the screen.
Recent Apps button
• Touch to view applications you’ve recently
accessed.
6
Power key
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the popup menu to select
from Restart/Power off/Aeroplane mode
• Press and hold the Power key and Volume
down key to take a screenshot.
• Press and hold the Power key for at least 10
seconds to force reboot.
Volume keys
• Adjust the call volume during a phone call.
• Adjust the media volume while listening to
music or a video, or streaming content.
• Adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
• While using the Camera app, press Volume up
or down key to take a photo or touch and hold
to take several photos.
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1.2 Getting started
1.2.1 Setting up
Insert or remove your SIM card or microSD card.
SIM
SD
Charging the battery
V1 First Release 20190000
V2
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123458 9 10 11 12
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A
C
D
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F
G
H
B
C
D
E
1 2 3 4 5 6 7 8 9 10 11 12
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6
G
H
GENERAL TOLERANCE:
UNLESS OTHERWISE SPECIFIED
SELECT
LEVEL
LEVEL
DIM.
TOLERANCE TYPE
BC
A
3
100
ANGULAR
>50~100
>3~50 B
Material
Finish
st
1 Angle
ED V1
Name
Name
Name
20190000
20190000
20190000
Scale 1 : 1
Size A2
mm
4 / 5
Sheet
Part No.
Unit
XXXXXXXXXXXX
Proj.
Title
Project
Signature Date
Approved
Checked
Originator
Remark
Qt
Material
Name
Part Number
No.Remark
Qt
Material
Name
Part Number
No.
SUBJECT
REV. LOCA DATE
You are advised to fully charge the battery ( ).
Charging status is indicated by a percentage displayed
on screen. The percentage increases as the tablet is
charged.
8
To reduce power consumption and energy waste
when the battery is fully charged, disconnect your
charger from the plug; switch off Wi-Fi, GPS,
Bluetooth or background-running applications
when not in use; reduce the backlight time, etc.
1.2.2 Powering on your tablet
Hold down the Power key until the tablet powers on,
unlock your tablet (Swipe, PIN, Password or Pattern) if
necessary and confirm. The Home screen is displayed.
If you do not know your PIN code or forget it, contact
your network operator. Be sure to keep your PIN code
safe.
1.2.3 Powering off your tablet
Press and hold the Power key until options appear, then
select Power off.
1.3 Home screen
You can bring all the items (applications, shortcuts,
folders and widgets) you love or use most frequently
to your Home screen for quick access. Touch the Home
button to switch to the Home screen.
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1
2 3 4
5
1 Status bar
• Status/Notification indicators
• Swipe down to open the Notification panel.
4 Google Search bar
• Touch 2 to enter text search screen
• Touch 3 to enter voice search screen
5 Favorite tray applications
• Enter the application.
• Long press to move or remove applications.
Auto-rotate screen
From the app list, touch Settings > Display > Auto-
rotate screen to enable the function.
1.3.1 Using the touchscreen
Touch
To access an application, touch it with your finger.
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Long press
To enter the available options for an item, long press
the item. For example, select a contact in Contacts, long
press this contact, an option list will appear.
Drag
Long press an item and drag it to another location.
Slide/Swipe
Slide the screen to scroll up and down the applications,
images, and web pages. You can slide the screen
horizontally too.
Flick
Similar to swiping, flicking is a lighter and quicker stroke.
Pinch/Spread
Place two fingers on the screen surface and draw them
apart or together to scale an element on the screen.
The tablet also supports one finger zooming in Gallery.
Double touch the screen to zoom in/out.
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Rotate
Automatically change the screen orientation from
portrait to landscape by turning the tablet sideways to
have a better screen view.
1.3.2 Status bar
From the Status bar, you can view both tablet status
(on the right side) and notification information (on the
left side).
Swipe down the status bar to view notifications and
swipe down again to enter the Quick settings panel.
Swipe up to close it.
Notification panel
Swipe down the Status bar to open the Notification
panel to read detailed information.
Clear all notifications
(ongoing notifications
will remain)
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Quick Settings panel
Swipe down the Status bar twice to access the Quick
Settings panel where you can enable or disable functions
or change modes by tapping the icons
Touch to open
Settings, to view the
full list of settings.
1.3.3 Locking and unlocking your screen
To protect your tablet and privacy, you can lock the
tablet with a pattern, PIN, or password, etc.
To create a screen unlock pattern
• From the Home screen, touch Settings > Security >
Screen lock.
• Set your own pattern.
To lock tablet screen
If your tablet remains inactive for a period of time, it will
automatically lock the screen and enter sleep mode to
save power. Go to Settings > Display > Sleep and select
a screen timeout period. You can also manually lock the
screen by pressing the Power key once.
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To unlock the tablet screen
Press the Power key once to light up the screen, swipe
up and unlock the screen with the method you have
set.
If you have chosen Swipe as the screen lock, you can
press the Power key to light up the screen, then swipe
up to unlock the screen.
Swipe up to
unlock the screen
1.3.4 Personalising your Home screen
Add
You can long press a folder, an application or a widget
and drag the item to your preferred Home screen.
Reposition
Long press an item and drag it to the desired position
and then release. You can move items both on the
Home screen and the Favourite tray. Hold the icon on
the left or right edge of the screen to drag the item to
another Home screen.
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Remove
Long press an item and drag it up to the top of the
Remove icon, then release.
Create folders
To improve the organisation of shortcuts or applications
on the Home screen and the Favourite tray, you can
add them to a folder by stacking one item on top of
another. To rename a folder, open it and touch the
folder’s title bar to input the new name.
Wallpaper customisation
Long press an empty area on the Home screen, then
touch Wallpapers to customise wallpaper.
1.3.5 Widgets and recently used applications
Consult widgets
Long press the empty area on the Home screen, then
touch Widgets to display all widgets.
Touch the selected widget and slide it to move to your
preferred screen.
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Consult recently used applications
To consult recently used applications, touch the Recent
Apps button . Touch a thumbnail in the window to
open the application.
Touch one thumbnail and slide it up to close an
application.
Touch Clear all at the bottom of the screen to close all
the running applications.
1.3.6 Volume adjustment
Using the volume key
Press the Volume key to adjust the volume. To activate
the silent mode, press the Volume down key until the
tablet is silent.
Using the settings menu
From the Home screen, touch Settings > Sound to set
the volume for Ring, media, notifications, alarms, etc.
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2 Text input ........ .........................
2.1 Using the onscreen keyboard
Onscreen keyboard settings
Go to Settings > System > Languages & input > Virtual
keyboard, touch the keyboard you want to set up and a
series of settings will become available.
Adjust the onscreen keyboard orientation
Turn the tablet sideways or upright to adjust the
onscreen keyboard orientation. You can adjust it by
changing the settings (Touch Settings > Display > Auto-
rotate screen).
2.1.1 Gboard
1
2
3
4
1 Enter text or numbers.
2 Long press to select symbols.
1
17
3 Switch between "abc/Abc" mode; Press twice
quickly to switch to “ABC” mode always.
4 Switch between symbol and numeric keyboard.
2.2 Text editing
You can edit the texts which you have entered.
• Long press or double tap within the texts you want
to edit.
• Drag the tabs to change the selected texts.
• The following options will appear: Cut, Copy, Share
and Select all.
• If you have previously cut or copied any text, touch
the tab to show Paste which allows you then paste
the text at the current location.
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3 Phone, Call logs and
Contacts .........................................
3.1 Phone
3.1.1 Making a call
To make a call, touch in the Favourites tray.
1
2
4
5
36
1 Call log
2 Contacts
3 View the contact’s detailed information. You can
also edit, delete, share the contact, or send a
message to the contact.
4 Show the dial pad
5 Favourites
6 Call the previewed number.
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Long press to
access voicemail
Enter the desired number from the dial pad and touch
to place the call, or select a contact from Contacts
or Call logs by sliding or touching tabs and then touch
to make the call.
The number you entered can be saved to Contacts by
touching the Create new contact icon or the Add
to a contact icon .
If you make a mistake, you can delete the incorrect
digits by touching .
To hang up a call, touch .
International call
To dial an international call, long press to enter “+”,
then enter the international country prefix followed by
the full phone number and touch .
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Emergency call
If your tablet has network coverage, dial the emergency
number and touch to make an emergency call. This
works even without a SIM card and without typing the
PIN code.
3.1.2 Answering or rejecting a call
When you receive a call, a call window will be presented
on top of the screen. Touch DECLINE to dismiss a call
or ANSWER to answer a call. Touch the call window to
open the phone call screen.
On the phone call screen:
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• Swipe up to answer the call;
• Swipe down to reject the call;
• Touch to reject the call by sending a preset
message.
3.1.3 Calling your voicemail
Your voicemail is provided by your network to avoid
missing calls. It works like an answering machine that
you can consult at any time.
To access your voicemail, long press .
If you receive a voicemail, appears on the Status bar.
Open the Notification panel and touch New voicemail.
3.1.4 During a call
To adjust the volume during a call, press the Volume
key.
End the current call.
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Touch to add another call.
Display the dial pad.
Touch to hold the current call.
Touch to open the speaker.
Touch once to mute the current call. Touch this icon
again to unmute the call.
3.1.5 Managing multiple calls
With this tablet you can handle multiple calls at the
same time.
Swap calls
When you accept two calls, touch to switch
between two lines. The current call will be put on hold.
Conference calls (1)
You can set up a conference call as follows.
• Place a call to the first participant of the conference
call.
• Touch to add another call.
• Enter the phone number of the person you want to
add to conference and touch . You can also add
participants from Call log or Contacts.
(1) Depending on your network operator.
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• Touch to start the conference.
• Touch to end the conference call and disconnect
all callers.
3.1.6 Phone settings
Touch from the Call screen, then touch Settings to
set phone and contacts.
3.2 Call logs
You can access your call log by touching from the
Phone screen to view missed calls, outgoing calls and
incoming calls.
3.3 Contacts ....................................................
Contacts enables quick and easy access to the contact
you want to reach.
You can view and create contacts on your tablet and
synchronise them with your Gmail contacts or other
applications.
3.3.1 Consult your Contacts
To see your contacts, touch from the App drawer.
24
12
3
4
1 Display the contacts list option menu
2 Touch to search contacts
3 Long press to select contact(s) to delete
4 Add new contact
Deleted contacts will also be removed from other
applications on the tablet or web the next time
you synchronise your tablet.
3.3.2 Adding a contact
Touch in the contact list to create a new contact.
You are required to enter the contact's name and other
contact information. By scrolling up and down the
screen, you can move from one field to another.
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2
3
1
1 When finished, touch this icon to save
2 Select a picture or take a photo for the contact
3 Touch to open available labels
Add to/Remove from Favourites (1)
To add a contact to favourites, you can touch a contact
to view details then touch to add the contact to
favourites.
To remove a contact from favourites, touch on the
contact details screen.
3.3.3 Editing your contacts
To edit contact information, touch in the
contact details screen.
When finished, touch Save to save.
(1) Only tablet contacts and account contacts can be added
to Favourites.
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3.3.4 Importing, exporting and sharing
contacts
This tablet enables you to import contacts from your
internal storage to your tablet, and export your tablet
contacts via a .vcf file for sharing with others.
To import contacts:
From the Contacts screen, tap to open the options
menu. tap Settings > Import, then select import contacts
from SIM card, or .vcf file to internal storage.
To export and share contacts:
From the Contacts screen, tap to open the options
menu. Touch Settings > export > SAVE, contacts will
export to a .vcf file. you can change the .vcf file name
before SAVE.
You can share a single contact or contacts with others
by sending the contact's vCard to them via Bluetooth,
Gmail.
Touch and hold a contact you want to share, touch
Share on contact details screen, and then select the
application to perform this action.
27
3.3.5 Displaying contacts
Touch and then Settings, select Sort by > First
name or Surname to sort the contacts list. as well as
viewing contact names by First name first or Surname
first through the Name format menu.
3.3.6 Synchronising contacts in multiple
accounts
Contacts, data or other information can be synchronised
from multiple accounts, depending on the applications
installed on your tablet.
To add an account, touch from the contacts list and
touch Settings > Accounts, or from the app list, then
Settings > Accounts > Add account.
You are required to select the kind of account you are
adding, like DUO, Exchange, and Google.
As with other account setups, you need to enter
detailed information, like username, password, etc.
You can remove an account and all associated
information from the tablet. Touch the account you
want to delete > Select REMOVE ACCOUNT.
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Auto-sync
On the Accounts screen, touch Automatically sync
data, when activated, all changes to information on the
tablet or online will be automatically synchronised with
each other.
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4 Messaging ........ ........................
4.1 Write a new message
You can create, edit and receive SMS and MMS with
this tablet.
To access Messaging, touch .
On the message list screen, touch to write text/
multimedia messages.
3
1
2
1 Send the text message
2 Touch to Insert emojis, attach a location, audio, or
video files.
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Sending a text message
To add recipients, enter the name or phone number of
the recipient in the To bar, and then touch the number
your entered to confirm. touch the Text message bar to
enter the text of the message. When finished, touch
to send the text message.
Specific letters (accented) will also increase the
size of the SMS. This may cause multiple SMS to
be sent to your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos,
animations, slides and sounds to other compatible
mobiles and email addresses.
An SMS will be converted to MMS automatically when
media files (image, video, audio, etc.) are attached or
subject or email addresses are added.
To send a multimedia message, enter the recipient's
phone number in the To bar and touch the number
your entered to confirm. Touch the Text message bar
to enter the text of the message.
Touch to attach a picture, video, audio, etc.
When finished, touch to send the multimedia
message.
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4.2 Manage messages
When receiving a message, will appear on the Status
bar as a notification. Swipe down the Status bar to
open the Notification panel. Touch the new message
to open and read it. You can also access the Messaging
application and touch the message to open it.
Messages are displayed as a conversation.
Touch a message to enter the message composing
screen:
• Touch to call the number;
To adjust message settings, touch and select Settings
on the message list screen.
32
5 Calendar, Clock, and
Calculator ................................
5.1 Calendar
You can use Calendar to keep track of important
meetings, appointments, etc.
To view the calendar and create events, open Google
apps folder from Home screen, then touch Calendar.
5.1.1 Multimode view
You can display the Calendar by Schedule, Day, Week,
or Month, touch to select.
5.1.2 To create new events
You can add new events from any Calendar view.
• Touch .
• Fill in all required information for this new event. If it
is a whole-day event, you can select All-day.
• Invite guests to the event. Enter the email addresses
of the guests you want to invite with commas to
separate. The guests will receive an invitation from
Calendar and Email.
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• When finished, touch Save from the top of the
screen.
To quickly create an event from the Week view screens,
touch an empty spot to select a target area which will
then turn , then touch the icon to create the new
event.
5.1.3 To delete or edit an event
To delete or edit an event, touch the event to enter its
details screen. Touch to edit the event, or touch
and then Delete to delete.
5.1.4 Event reminder
If a reminder is set for an event, the upcoming event
icon will appear on the Status bar as a notification
when the reminder time arrives.
Swipe down the Status bar to open the Notification
panel and touch an event name to view the Calendar
notification list.
Touch the Back button to keep the reminders pending
in the Status bar and the Notification panel.
34
5.2 Clock
Your tablet has a built-in clock. swipe up the Home
screen, then touch Clock.
5.2.1 Clock
To view the world clock, touch on the Time screen.
Touch to add a time zone.
5.2.2 Alarm
From the Clock screen, touch to enter the Alarm
screen.
Turn on to enable the alarm.
Touch to add a new alarm:
Touch a currently existing alarm to enter the alarm
editing screen.
Touch to delete the selected alarm.
35
5.2.3 Timer
From the Clock screen, touch to enter the Timer
screen.
• Enter the time. The time should be typed in hour,
minute and second number sequence.
• Touch to start the countdown.
Pause/play
5.2.4 Stopwatch
From the Clock screen, touch to enter the Stopwatch
screen.
• Touch to start the Stopwatch.
• Touch Lap to show a list of records according to the
updated time.
• Touch to halt the total and lap times. These will
only restart after is touched.
36
• Touch Reset to delete the record.
• Touch Share to share.
5.2.5 Adjust Clock settings
Touch and then Settings to access Clock and Alarms
settings.
5.3 Calculator
To solve mathematical problems with Calculator, swipe
up from the home screen, then touch Calculator.
There are two panels available: Basic panel and
Advanced panel. Touch or to switch between
panels, select one of the following two ways:
Touch to delete all at once.
37
6 Multimedia applications .......
6.1 Camera
Before using the camera, make sure that you remove
the protective lens cover to avoid it affecting your
picture quality.
To take a photo or video, touch from the Home
screen.
1
2
3
4
1 Switch between front and rear camera
2 Spread fingers apart to zoom in, or pinch fingers
together to zoom out,
3 View the photos or videos you have taken
4 Take a photo
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To take a photo
Touch to capture. The photo will be automatically
saved. You can also long press to take burst shots.
To take a video
Touch VIDEO to change the camera mode to video,
then touch to start video recording. You can also
touch the left icon to take a picture during video
recording.
Touch to pause video recording and touch to
continue. Touch to stop recording. The video will be
automatically saved.
6.2 Photos
Photos act as a media player for you to view photos and
play videos. In addition, a set of further operations to
pictures and videos are available for your choice.
To view the photos you have taken, slide up from the
Home screen, then touch Photos.
Pictures and videos are displayed by albums.
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Select photos for
further operation.
Working with pictures
Find the picture you want to work on, and touch the
picture to enter the full-screen picture view.
Touch to share the picture.
Touch to delete this picture.
Touch select Use as to set the picture as Contact
photo or Wallpaper.
Tap to edit the picture or video.
40
Batch operation
The Photos provide a multi-select function, so that you
can work with pictures/videos in batches.
On Photos screen, long press a picture or video to
activate batch operation mode, then touch videos/
pictures you want to work with. Touch to delete
selected files. Touch to share selected files.
41
7 Others ...................................
7.1 Support Centre
Support Centre helps you to learn more about Hot
FAQs, operation instructions, troubleshooting, etc. You
can also feedback your comments to us through it.
7.2 Other applications (1)
The previous applications in this section are preinstalled
on your tablet. To read a brief introduction of the
preinstalled 3rd party applications, refer to the leaflet
provided with the tablet. To download and install
more 3rd party applications, use the Google Play Store
application.
(1) Application availability depends on country and operator.
42
8 Google applications ...........
Google apps are preinstalled on your tablet to improve
work efficiency and help you enjoy life.
This manual briefly introduces the apps. For detailed
features and user guides, refer to related websites or
the introduction provided in the apps.
You are recommended to register with a Google account
to enjoy full functionality.
8.1 Chrome
A web browser with which you can surf the internet.
Your bookmarks, browsing history, and settings across
all devices on which the browser is installed can be
synchronised with your Google account.
8.2 Gmail
As Google's web-based email service, Gmail is
configured when you first set up your tablet. With this
application, you can send and receive emails, manage
emails by labels, archive emails, etc. Emails can be
automatically synchronised with your Gmail account.
43
8.3 Maps
Google Maps offers satellite imagery, street maps, 360°
panoramic views of streets, real-time traffic conditions,
and route planning for traveling by foot, car, or public
transportation. By using this application, you can get
your own location, search for a place, and get suggested
route planning for your trips.
8.4 YouTube
YouTube is an online video-sharing application where
users can upload, view, and share videos. Available
content includes video clips, TV clips, music videos,
and other content such as video blogging, short original
videos, and educational videos. It supports a streaming
function that allows you to start watching videos almost
as soon as they begin downloading from the internet.
8.5 Play Store
Serves as the official app store for the Android operating
system, allowing users to browse and download
applications and games. Applications are either free of
charge or at a cost.
In Play Store, search for the app you need, download it
and then follow the installation guide to install the app.
You can also uninstall, update an app, and manage your
downloads.
44
8.6 Duo
A video chat mobile app. With phone numbers verified,
users can easily video call people from their contact list.
45
9 Settings .................................
To go to Settings, swipe up from the Home screen and
touch Settings.
You can also swipe down from the notification panel
and touch .
9.1 Network & Internet
9.1.1 Wi-Fi
You can connect to the internet when your tablet is
within range of a wireless network. Wi-Fi can be used
on your tablet even without a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
• Touch Settings > Network & Internet > Wi-Fi.
• Turn on .
• Once Wi-Fi is turned on, detected Wi-Fi networks
are listed.
• Touch a Wi-Fi network to connect to it. If the
network you selected is secured, you are required
to enter a password or other credentials (you should
contact the network operator for details). When
finished, touch CONNECT.
46
To add a Wi-Fi network
When Wi-Fi is on, you can add new Wi-Fi networks
according to your preference.
• Touch Settings > Network & Internet > Wi-Fi.
• Touch Add network.
• Enter the name of the network and any required
network information.
• Touch SAVE.
To forget a Wi-Fi network
The following steps prevent automatic connections to
networks which you no longer wish to use.
• Turn on Wi-Fi, if it’s not already on.
• On the Wi-Fi screen, touch the name of the saved
network.
• Touch FORGET in the dialog that opens.
9.1.2 Mobile network
Go to Settings > Network & internet > Mobile network
to enable data roaming, set your preferred network
type, check the network connection you are using or
create a new access point, etc.
47
The first time you turn on your tablet with your
SIM card inserted, it will automatically configure your
network service: 2G, 3G or 4G. If the network is not
connected, you can turn on mobile data in Settings >
Network & internet > Data usage.
9.1.3 Data usage
Data saver
Go to Settings > Network & internet > Data usage
to enable Data saver, you can reduce data usage by
preventing some apps from sending or receiving data in
the background.
Mobile data
If you do not need to transmit data on mobile networks,
turn off Mobile data to avoid incurring significant
charges for data use on local operator mobile networks,
particularly if you do not have a mobile data agreement.
Data usage is measured by your tablet, and your
operator may count differently.
48
9.1.4 Hotspot & tethering
To share your phone's data connection via USB and
Bluetooth, go to Settings > Network & Internet >
Hotspot & tethering to activate these functions.
9.1.5 VPN
Virtual private networks (VPNs) allow you to connect
to the resources inside a secured local network from
outside that network. VPNs are commonly deployed
by corporations, schools, and other institutions so
that their users can access local network resources
when not inside that network, or when connected to a
wireless network.
To add a VPN
• Touch Settings > Network & Internet > VPN and
then touch .
• On the screen that opens, follow your network
administrator's instructions to configure each
component of the VPN settings.
• Touch SAVE.
The VPN is added to the list on the VPN settings screen.
Before adding a VPN, you should set a screen lock
for your tablet.
49
To connect/disconnect to/from VPN
To connect to a VPN:
• Touch Settings > Network & Internet > VPN.
• The VPNs you have added are listed. Touch the VPN
you want to connect with.
• In the dialog that opens, enter any requested
credentials and touch CONNECT.
To disconnect from a VPN:
• Touch the VPN you want to disconnect from. In the
dialog that opens, touch DISCONNECT.
To edit/delete a VPN
To edit a VPN:
• Touch Settings > Network & Internet > VPN.
• The VPNs you have added are listed. Touch the
icon next to the VPN you want to edit.
• After editing, touch SAVE.
To delete a VPN:
• Touch the icon next to the selected VPN, then
touch FORGET to delete it.
50
9.1.6 Aeroplane mode
Turn on Aeroplane mode to simultaneously disable
all wireless connections including Wi-Fi, Bluetooth and
more.
9.1.7 Private DNS
Touch to select private DNS mode.
51
9.2 Bluetooth & device connection
9.2.1 Bluetooth
Bluetooth is a short-range wireless communication
technology that you can use to exchange data, or
connect to other Bluetooth devices for various uses.
To turn on Bluetooth
• Touch Settings > Bluetooth & device connection >
Bluetooth.
• Turn on Bluetooth .
Your device name and other available devices will
appear on screen.
To rename your device
• Touch Settings > Bluetooth & device connection >
Bluetooth.
• Touch Device name.
• Enter a name, and touch RENAME to confirm.
To pair/connect your tablet with a Bluetooth device
To exchange data with another device, you need to turn
Bluetooth on and pair your tablet with the Bluetooth
device with which you want to exchange data.
• Touch Settings > Bluetooth & device connection >
Bluetooth.
52
• Touch + Pair new device.
• Touch a Bluetooth device you want to pair your
tablet with in the list.
• In the dialog that pops up, touch PAIR to confirm.
• If the pairing is successful, your tablet will be
connected to the device.
To unpair from a Bluetooth device
• Touch beside the device you want to unpair from.
• Touch FORGET to confirm.
9.2.2 Cast
This function can transmit your tablet content to TV
or other device capable of supporting video over Wi-Fi
connection.
• Touch Settings > Bluetooth & device connection >
Cast .
• Touch the device name you want to connect.
Note: your device need to connet Wi-Fi network first
before using this function.
53
9.2.3 USB
With the USB cable, you can transfer media files
and other files between your internal storage and
a computer. Touch Settings > Bluetooth & device
connection > USB. Select Transfer files or Transfer
photos (PTP)
9.2.4 Printing
Touch Printing to activate Print services. You can select
your Default print service or choose Add service.
9.3 Display
In this menu, you can adjust your screen brightness,
wallpaper, sleep time, font size, etc.
To rotate screen contents when device is rotated, touch
Auto-rotate screen.
9.4 Home screen & wallpapers
In this menu, you can manage your home screen,
change wallpaper, customise home display setting,
show or not show notification on lock screen and etc.
9.5 Sound
Touch to adjust call and notification ringtones, music,
and other audio settings.
54
9.6 Advanced features
In this menu, you can set gestures for quick and
convenient operations.
9.7 Smart Manager
Smart Manager ensures your tablet is operating in top
form by automatically scanning and optimising data
usage to preserve battery levels, manage storage and
protect against security threats. You can also do some
manual settings for further optimisation
9.8 Security
• Screen lock
Screen lock Select one method such as Swipe, Pattern,
PIN, or Password to unlock the screen.
• Smart Lock
Smart Lock keeps your device unlocked when it's safe
with you and locked when it detects that it's been put
down.
• Others
You can also set Device administrations, Screen pinning,
etc. in Settings > Security.
55
9.9 Location
Tap to set whether to allow an app to access your
device's location. You can set allowing continual access,
or only while the app is in use.
9.10 Privacy
To protect your privacy, you can set an app to be
allowed or forbidden to access your location, call logs,
contacts, etc. Also whether or not to show passwords
or choose the activities and info that you want to
Google to save.
9.11 Apps
Touch to view details about the applications installed
on your tablet, to manage their data usage or force
them to stop.
In the App Permissions menu of an application, you can
grant permissions for the app, such as allowing the app
to access your Camera, Contacts, Location, etc.
9.12 Storage
Use these settings to monitor the total and available
space on your tablet and microSD card.
56
9.13 Accounts
Touch to add, remove, and manage your email and
other supported accounts. You can also use these
settings to control how and whether all applications
send, receive, and synchronise data on their own
schedules, and whether all applications can synchronise
user data automatically.
Touch Add account to add an account for the selected
app.
9.14 Digital Wellbeing & parental
controls
In this menu you can find how much time you have
spent on the tablet and even on each app. You can
customise the time limit for using the tablet so that
have a healthy and balanced life. In addition, parents
are able to restrict their children's usage time to
manage their browsing habits.
9.15 Google
Touch to configure your Google account and services
settings.
9.16 Accessibility
Use the Accessibility settings to configure any
accessibility plug-ins you have installed on your tablet.
57
9.17 System
9.17.1 About tablet
This contains information such as device specification,
Legal information, Model type, Build number, etc.
9.17.2 Languages & input
Touch to configure language settings, the Virtual
keyboard, Spell checker, pointer speed, etc.
9.17.3 Date & time
Use Date & time settings to customise your preferences
for how date and time are displayed.
9.17.4 Back up
Turn on to back up your tablet’s settings and other
application data to Google servers. If you replace your
tablet, the settings and data you’ve backed up will be
restored onto the new device when you sign in with
your Google account.
9.17.5 Reset
Touch to reset Wi-Fi, Mobile date, Bluetooth, Reset app
preferences, or Erase all data.
9.17.6 Regulatory & safety
Touch to view product information.
58
10 Making the most of your
tablet .....................................
10.1 FOTA Upgrade
Use the FOTA (Firmware Over The Air) Upgrade tool to
update your tablet's software. To access Updates, from
the app list, touch Settings > System > System Update.
If you want to update the system, touch CHECK FOR
UPDATES and when that’s finished, your tablet will
have the latest version of the software.
During FOTA downloading or updating, to avoid errors
in locating the correct update packages, do not change
your default storage location.
59
11 Accessories ..........................
Standard accessories
1. Charger
2. USB Cable
3.Quick Start Guide
4. Product safety information leaflet
•Accessoriesdependoncountries.
60
12 Troubleshooting ..................
Before contacting the service center, here are some
instructions to help you troubleshoot your device:
• For optimal operation, fully charge the battery.
• To improve the tablet’s performance, remove
unnecessary files or apps on your tablet.
• Update your tablet's software, go to Settings >
System > System Update.
• Reset your tablet via Erase all data (factory reset).
Touch Settings > System > Reset > Factory data
reset. Another method is to hold down the Power
key and the Volume up key at the same time when
your tablet is powered off. All your tablet data will be
lost permanently. It is strongly advised to fully back
up your tablet data before resetting.
and carry out the following checks:
My tablet can't be switched on or is frozen
• When the tablet can't be switched on, charge for
at least 20 minutes to ensure the minimum battery
power needed. Then switch it on again.
61
• When the tablet falls into a loop during power on
animation and the user interface can't be accessed,
press and hold the Power key to reset. This eliminates
any abnormal OS booting issues caused by third
party applications.
• If neither method is effective, reset the tablet by
pressing the Power key and the Volume up key at the
same time, selecting a language, and then selecting
Wipe data/Factory reset. Press the Volume key to
select, and press the Power key to confirm each
selection.
My tablet has not responded for several minutes
• If your tablet doesn’t respond, turn off your tablet by
pressing and holding the Power key until it turns off
and then restart it again.
• If it still doesn't work, reset the tablet.
My tablet turns off by itself
• Check that your screen is locked when you are not
using your tablet, and make sure that the Power
key is not accidentally pressed while the screen is
unlocked.
• Check the battery charge level.
• If it still doesn't work, reset the tablet or update
software.
62
My tablet can't charge properly
• Make sure that you are using the TCL charger that
comes with the tablet.
• If your tablet has a removable battery, make sure
that your battery is inserted properly and clean the
battery contact if it’s dirty. It must be inserted before
plugging in the charger.
• Make sure that your battery is not completely
discharged; if the battery power has been empty for
a long time, it may take around 20 minutes to display
the battery charging indicator on the screen.
• Make sure that charging is carried out under normal
conditions (0°C (32°F) to 40°C (104°F )).
• When abroad, check that the voltage input is
compatible.
My tablet can't connect to a network or "No service"
is displayed
• Try connecting to the network by moving to another
physical location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try connecting at a later time if the network is
overloaded.
63
My tablet can't connect to the internet
• Make sure that the internet access service of your SIM
card is available.
• Check your tablet's internet connection settings.
• Make sure that you are in a place with network
coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure that the SIM card has been correctly
inserted.
• Make sure that the chip on your SIM card is not
damaged.
• Make sure that the service of your SIM card is
available.
My tablet can't make outgoing calls
• Make sure that you have dialled a valid number and
have touched Call.
• For international calls, check the country and area
codes.
• Make sure that your tablet is connected to a network,
and the network is not overloaded or unavailable.
• Check your subscription status with your operator
(credit, SIM card valid, etc.).
• Make sure that you have not barred outgoing calls.
• Make sure that your tablet is not in aeroplane mode.
64
My tablet can't receive incoming calls
• Make sure that your tablet is switched on and
connected to a network (check for overloaded or
unavailable network).
• Check your subscription status with your operator
(credit, SIM card valid, etc.).
• Make sure that you have not forwarded incoming
calls.
• Make sure that you have not barred certain calls.
• Make sure that your tablet is not in aeroplane mode.
The caller’s name/number doesn't appear when a call
is received
• Check that you have subscribed to this service with
your operator.
• Your caller may have concealed his name or number.
I can't find my contacts
• Make sure that your SIM card is not broken.
• Make sure that your SIM card is inserted properly.
• Import all contacts stored in SIM card to tablet.
The sound quality of the calls is poor
• Adjust the volume during a call by pressing the
Volume key.
• Check the network strength. Move to a location with
stronger signal strength.
65
• Make sure that the receiver, connector and speaker on your
tablet are clean.
I can't use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service.
• Make sure that this feature doesn't require an TCL
accessory.
I can't connect my tablet to my computer
• Check to make sure the USB port is not broken. If it’s
not working, try another USB port on your computer.
• Make sure USB drivers are properly installed.
• If you are using a Windows computer, make sure it
supports MTP mode. If you are using a Mac, make
sure to install Android File Transfer from www.
android.com/filetransfer/.
I can't download new files
• Make sure that there is sufficient tablet storage
space for your download.
• Select the microSD card as the location to store
downloaded files.
• Check your subscription status with your operator.
The tablet can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your
tablet is visible to other users.
66
• Make sure that the two tablets are within Bluetooth’s
detection range.
The battery drains too fast
• Make sure that you follow the complete charge time
(minimum 240 minutes).
• After a partial charge, the battery level indicator
may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as
possible.
• Update news and weather information on manual
demand, or increase their auto-check interval.
• Exit background-running applications if they are not
being used for extended periods of time.
• Turn off Bluetooth, Wi-Fi, or GPS when not in use.
The tablet becomes warm following game playing,
internet surfing or running other complex applications
• This heating is a normal consequence of the CPU
handling excessive data. Ending the above actions
will make your tablet return to normal temperature.
67
After a factory data reset is performed, I can't use my
tablet without entering Google account credentials
• After a reset is performed, you must enter the
original Google account credentials that were used
on this tablet.
• If you don’t remember your Google account
credentials, complete Google account recovery
procedures.
• If you still cannot access your tablet, apply to the
authorised repair centre, but remember that it will
not be regarded as warranty case.
I forget some passwords/codes/keys on tablet
• Perform a factory data reset.
• If you still cannot access your tablet, apply to the
authorised repair centre, but remember that it will
not be regarded as a warranty case.
68
13 Specifications ......................
Processor :
MT8788A
Platform :
Android Q
Memory :
9295G: (64GB ROM + 4GB RAM)
9295G1: (32GB ROM + 3GB RAM)
Dimensions (LxWxT) :
247.8*157.56*7.65mm
Weight :
470g
Display :
1200*2000 FHD
Network :
Wi-Fi
GPS :
GPS
Connectivity :
• Bluetooth BT5.0
69
• Wi-Fi 802.11a/b/g/n/ac
• Audio jack USB
• USB Type C
Camera :
• 8 megapixel front camera
• 13 megapixel rear camera
Audio supported formats :
AAC LC, HE-AACv1 (AAC+), HE-AACv2 (enhanced
AAC+), AAC ELD (enhanced low delay AAC) AMR-NB),
AMR-WB, FLAC, MP3, MIDI, Vorbis, PCM/WAVE
Video supported formats :
H.263, H.264 AVC, H.265 HEVC, MPEG-4 SP, VP8,
VP9
Battery (1) :
Capacity: 8000mAh
Expansion Slot :
microSD™ memory card
(Availability of microSD card depends on market)
Note: Specifications are subject to change without
prior notice.
(1) The original battery has undergone rigorous safety
inspections to meet qualification standards, the use of
non-original batteries may be dangerous.
… 62 …


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