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Contact your network operator to check service availability and
MMS parameters.
Verify the server centre number or your MMS profile with your
operator.
The server centre may be swamped. Try again later.
SIM card PIN locked
Contact your network operator to obtain the PUK (Personal
Unblocking Key) code.
I can't connect my phone to my computer
Check to make sure the USB port is not broken. If it’s not working,
try another USB port on your computer.
Make sure USB drivers are properly installed.
If you are using a Windows computer, make sure it supports MTP
mode. If you are using a Mac, make sure to install Android File
Transfer from www.android.com/filetransfer/.
I can't download new files
Make sure that there is sufficient phone storage space for your
download.
Select the microSD card as the location to store downloaded files.
Check your subscription status with your operator.
The phone can't be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible
to other users.
Make sure that the two phones are within Bluetooth’s detection
range.
The battery drains too fast
Make sure that you follow the complete charge time (minimum
120 minutes).
100


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