Introduction
VoiceSupport 2 is the next evolutionary step in TC-Helicon’s preset management and firmware update
software. The original VoiceSupport provided lots of great ways to manage your preset sounds and
update your device, but we wanted to expand on its usefulness.
One of the main features of VoiceSupport 2 isn’t immediately obvious, but it’s extremely important. In
the past, if we’ve added parameters or effect styles to a product via a firmware update, we’ve had to
reset setup data to default settings and have users update their preset archives (backups) manually. In
VoiceSupport 2 that’s all handled automatically. If you make an archive and then update the firmware
on your device, VoiceSupport 2 will automatically update everything to work with the new version of
firmware.
We’ve worked very hard to make VoiceSupport 2 easier to use and more robust than the original
VoiceSupport. We plan on increasing and expanding the capabilities of the program in the future too, so
there’s lots of exciting things to come.
-The TC-Helicon Team
