Manual Taurus 973922 - Dual Fry (page 50 of 52) (English, French, Portuguese, Spanish)

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Thank you for purchasing a Taurus product. Taurus guarantees that your product

has been thoroughly inspected and tested before being dispatched and is free from

mechanical and electrical defects and complies with the applicable safety standards.

With every Taurus product purchased you get a 2 year warranty as detailed in the terms

and conditions below.

First Year – 1 Year Retail Warranty:

Should defects due to faulty parts or workmanship

develop, under normal domestic use, within 12 months

from the original date of purchase please return the

product to the store from where it was purchased for a

refund or replacement.

Second Year – 1 Year Extended Warranty

Taurus takes pride in their product quality and therefore

offer an extended 12 month warranty over and above the

1 Year Retail Warranty. Should defects due to faulty ma-

terial or workmanship develop, under normal domestic

use, after the 12 month period and within 24 months

from the original date of purchase, please return the

product postage pre-paid to Taurus for repair. Taurus

will repair the product free of charge and return it to

you directly. Taurus will replace a product with a similar

product in the same or better condition, if the repair can-

not be conducted for whatever reason.

NB: The 1 Year Extended Warranty is only valid for

customers who have registered their warranty online at

www.taurusappliances.co.za within the first year after

making their purchase. See overleaf for details and

instructions.

Before returning your product, check the following:

Your household mains supply socket is in good condition,

working and switched on.

The mains supply circuit is not overloaded (White trip

switch on your DB board is off).

You have read the trouble shooting guide in your Instruc-

tions for Use.

All accessories and parts are present.

The following conditions apply:

Please ensure you retain your receipt as this must be

presented when making a claim under the terms of the

guarantee. It is impossible to determine the guarantee

period without proof of purchase, so please keep this in

a safe place. (NB. Your guarantee can be scanned onto

the Taurus web site for safe storage – see reverse side

for details.)

If a refund or exchange is required the product must

be complete with all accessories, parts and packaging.

Missing parts will render the guarantee void.

Upon receipt of your appliance, check it for any transport

damage to ensure it is safe for use. Return it to the

store as soon as possible for exchange if damaged. The

guarantee is void if products are damaged after use, so

please do not use the damaged product.

Your product is designed for normal domestic household

use. Failure to read and comply with the instructions for

use, cleaning and maintenance will render your guar-

antee void, so please read these instructions carefully

to ensure your safety, and to get the most effective use

from the product. (e.g. not removing lime scale; water

deposits; insect infestation, and/or burnt products)

Any abuse, negligent, improper or accidental use or care

will render the guarantee void and Creative Housewares

(Pty) Ltd will not be liable for any loss or damage.

Any attempted repair, or replacement of unauthorised

parts will render the guarantee void, so please contact

an authorised service centre or service agent for any

service or repair requirements.

NB: The guarantee on replaced products will be from

the original date of purchase and not from when the date

replacement was made.

All repairs carry a 3 month guarantee even if this falls

outside of the 2 year guarantee period.

Taurus will attempt to conduct repairs within reasonable

time in line with industry standards but cannot be held

responsible or liable for any circumstances not under

our control.

Repairs Out of the Warranty Period

If service or repair becomes necessary outside the

warranty period, this service is still available however

all transport/postage, spares and labour costs will

be for the customers’ account. All chargeable repairs

will require the customers’ written acceptance of the

quote. Once the go-ahead has been received Taurus will

undertake to conduct the repair within a reasonable time

and maintain the condition of the product as received.

All repairs are guaranteed for 3 months from the date of

the repair.

For any service, enquiries and complaints please

contact our Customer Care on 086 111 5006 or e-mail

help@creativehousewares.co.za from 08h00 to 15h00

Monday to Friday excluding public holidays. Please also

note that the company is normally closed for 2 weeks

around Christmas and New Year. Please send all prod-

ucts for repair postage pre-paid to one of the service

centres listed on the back of this page.

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Taurus 973922 - Dual Fry Manual

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