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17 18Wall Fan Wall Fan
The troubleshooting guide addresses the most common
problems. If problems persist, feel free to contact our
Customer Support at
support@taotronics.com
WARRANTY AND SERVICE
Thanks for choosing TaoTronics wall fan. This product is covered with TaoTronics product and labor warranty for 12
months from the date of its original purchase.
The warranty will not apply in cases of:
Accident, misuse, or repairs performed by unauthorized personnel.
Any unit that has been tampered with or used for commercial purpose.
Normal wear and tear of wearable parts.
Use of force, damage caused by external influences.
Damage caused by non-observance of the User Manual, e.g. connection to an unsuitable mains supply or non-
compliance with the instructions.
Partially or completely dismantled appliances.
Defects caused by or resulting from damages from shipping or from repairs, service, or alteration to the product or
any of its parts that have been performed by a repair person not authorized by TaoTronics.
We can only provide after sales service for products that are sold by TaoTronics or TaoTronics authorized retailers and
distributors. If you have purchased your unit from a different place, please contact your seller for return and warranty
issues.
* Please have your invoice and order ID ready before contacting Customer Support.
Q
Excessive noise.
Fan does not operate.
Oscillation is not
steady or fan vibrates.
Why the remote
control is not working.
A
It is normal that there is noise during operation. If too loud, please set the fan to lower speed.
Check if the blade is installed properly.
Make sure the fan is connected to a powered electrical outlet.
Make sure the fan is mounted firmly on a vertical wall.
Clean the blade regularly.
Make sure the fan is connected to a powered electrical outlet.
Check that the remote control is powered and move the obstacles between the fan and the
remote control.
Operate the remote control near or in front of the wall fan.
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