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Problem Possible Causes Solution
Malfunction
Codes on LED
Display
AS: Humidity sensor error Contact TaoTronics Customer Sup-
port.
ES: Temperature sensor error Contact TaoTronics Customer Sup-
port.
P2: Water bucket full or not secured
properly in place
Empty the water bucket and place it
in the right position.
Dehumidifier
doesnot start
Power cord is not properly plugged in. Connect the plug to a powered elec-
trical outlet.
Power cord is damaged. Immediately stop using and contact
TaoTronics Customer Support.
Water bucket is full or not secured
properly in place.
Empty the water bucket and secure it
properly in place.
Preset humidity level is reached.
This is normal. When the humidity
setting is reached, the dehumidifier
will shut off automatically.
Dehumidifier
runs constantly /
does not stop
Too large area to be dehumidified.
The capacity of your dehumidifier
may not be adequate for the room it
is used in. It is recommended to add
an extra dehumidifier for large areas.
A door or window is open, letting in
new moisture.
For optimal efficiency, the dehumidi-
fier shall be operated in an enclosed
area. Keep all doors, windows and
other outside entrances to the room
closed.
Continuous Button pressed. Check if the dehumidifier is running
under Continuous Mode
Troubleshooting
The following troubleshooting guide address-
es the most common problems. If problems
persist, contact the Customer Support at
support@taotronics.com.
Problem Possible Causes Solution
Dehumidifier
does not dry the
air as it should
Not enough free space around the
dehumidifier.
Make sure there are no curtains,
blinds or furniture blocking the front
or back of the dehumidifier.
Leave the unit at least 20cm/8in free
space around and at least 40cm/16in
free space above.
Air intake or outlet is blocked. Remove objects blocking the air
intake or outlet.
Air filter is dirty/blocked. Clean the air filter (see Cleaning and
Maintenance).
Temperature in the room is too low.
The dehumidifier is designed to
operate between 41°F (5°C) and 89°F
(32°C). Moisture removal is greatly
reduced if room temperature is out of
this temperature range.
A door or window is open, letting in
new moisture.
For optimal efficiency, the dehumidi-
fier shall be operated in an enclosed
area. Keep all doors, windows and
other outside entrances to the room
closed.
Humidity level setting is too high. Decrease the humidity level setting.
There are other sources of humidity in
the room (e.g. boiling water in pot).
Turn off kerosene heater or some-
thing giving off water vapor in the
room.
14


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