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Garantía
TaoTronics ofrece una garantía limitada de 12 meses para este producto desde
la fecha de compra original. Si su producto resulta defectuoso, póngase en
contacto con nuestro equipo de atención al cliente por correo electrónico.
Sólo podemos ofrecer servicios de postventa de los productos que se venden
por TaoTronics o TaoTronics autorizados minoristas y distribuidores. Si usted ha
comprado su unidad desde un lugar diferente, por favor póngase en contacto
con el vendedor directamente para cuestiones de retorno y de garantía.
Guía de solución de problemas
Problema Posible Causa Solución
Ninguna fuente de
alimentación
No oprima el botón
de brillo
Las manos están mojadas
Falta de panel causa
tensión fluctuación
Componente de LED
estropeado
Adaptador de corriente
estropeado
Corto circuito
La lámpara no
se enciende
La pantalla
táctil no
responde
Fallo de LED
Mal olor
Enchufe correctamente
el adaptador de
corriente
Consulte la sección
"Cómo funciona"
Toque el panel con
las manos secas
Desconecte la
alimentación eléctrica
para reiniciar la
lámpara
Por favor, póngase en
contacto con el equipo
de soporte de TaoTronics
Por favor, póngase en
contacto con el equipo
de soporte de TaoTronics
Por favor, póngase en
contacto con el equipo
de soporte de TaoTronics
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