803924
9
Zoom out
Zoom in
Previous page
1/11
Next page
1312
TROUBLESHOOTING
The following troubleshooting guide addresses the most common problems. If problems persist,
feel free to contact the Customer Support at support@taotronics.com.
Problem Possible Causes Solution
Filter Change
Indicator does not
disappear
The air purifier has been reset
incorrectly
Replace the filter and reset by
pressing and holding the Timer
and Auto Buttons for 3 seconds
Air purifier does
not power on or
respond to button
controls
Unit is not plugged in or the
power socket is not switched on
Power socket is not
working properly
Power cord is damaged
Air purifier is malfunctioning
Connect the plug to a powered
electrical outlet
Try plugging the air purifier into
a different outlet
Immediately stop using and
contact TaoTronics Support Team
Contact TaoTronics Support Team
Insufficient air flow
Fan speed is on low setting
Filter packaging has not
been removed
Not enough free space around
the unit to ensure ventilation
Filter is clogged and not replaced
Press Fan Speed Button to
adjust the fan speed
Remove the filter from its
packaging before use
Leave 15 in / 38 cm of clearance
for proper air flow
Replace the filter
Poor air
purification quality
Room size exceeds the expected
size the unit covers
Air intake or outlet is blocked
Filter is not properly placed
inside the housing
Filter is dirty and cannot produce
fresh air anymore
Not enough free space around
the unit to ensure ventilation
Select the right air purifier as
per the actual room size
Remove objects blocking air
intake or outlet
Properly place the filter (see
Replacing the Multifunction Filter)
Replace the filter (see Replacing
the Multifunction Filter)
Leave 15 in / 38 cm of clearance
for proper air flow
Excessive noise
Filter packaging has not been
removed
Foreign objects inside the unit
Unit is placed on an
uneven surface
Remove the filter from its
packaging before use
Immediately discontinue use
and contact TaoTronics Support
Team. DO NOT attempt to open
the air purifier
Place the unit on a level
and flat place
Producing an
unpleasant odor
Filter is dirty and cannot
produce fresh air any more
High humidity levels have
caused mildew to grow
on the filter
Replace the filter (see Replacing
the Multifunction Filter)
Replace the filter, and move the
air purifier to a room where the
relative humidity is less
than 85% RH
9


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for TaoTronics TT-AP007_ at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of TaoTronics TT-AP007_ in the language / languages: English as an attachment in your email.

The manual is 4.11 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info