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Please check the following before requesting repair.
Troubleshooting
Problem Solution
Measurement
Error with impedance
measurement
“Err40” is displayed.
Stand barefoot on the platform for
measurement.
If the soles of the feet are dry, use the included
dropper to apply about 0.5 ml of water before
measurement.
Check the input details.
Error with zeroing
“uuuuu” is displayed.
Turn off the power and remove anything on
the platform, then turn on the power and try
measuring again.
The weight value does
not stabilize.
Is the equipment placed on a vibrating
surface?
Is the measuring platform tilted?
Is something blocking the gap in the
measuring platform?
Remove any inserted objects.
Display
Printer
SD card
Nothing is displayed,
even when the power is
turned on.
Run out of print paper
“P-End” is displayed.
“Sd-F” is displayed.
Conrm that the power is connected correctly.
Printer paper is not supplied.
Supply paper.
In the case that the printer is not used, press
CE key and redo the initial setting.
Insufcient space on the SD card
Transfer or delete data from the SD card
“------” is displayed.
Printer cover open
“COPEn” is displayed.
“Sd-P” is displayed.
“Sd-E” is displayed.
The measured weight exceeds weighing
capacity.
The printer cover is open.
Properly close it.
Check that the printer paper is not slanted.
SD memory card is write protected
Remove (unlock) the SD card protection
SD Card malfunction
Replace with a new SD card
31


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