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EN
01A11
CLOSED CAPTION PROBLEM POSSIBLE REMEDY
My TV/VCR/DVD is showing • You are watching a live broadcast and spelling errors made by the
captions that are misspelled. closed captioning production company may pass through uncorrected.
A prerecorded program will not show any misspelled words because
of the normal time available for editing the captions.
My TV/VCR/DVD will not show • Captions that are delayed a few seconds behind the actual
the text dialogue are common for live broadcast. Most captioning production
in its entirety or there is a delay of companies can display a dialogue to a maximum of 220 words
what is being said. per minute. If a dialogue exceeds that rate, selective editing is used
to insure that the captions remain up-to-date with the current
TV screen dialogue.
My captions are scrambled with • Interference caused by building, power lines, thunderstorms, etc.
white boxes on the TV screen. may cause scrambled or incomplete captions to appear.
My program guide listed a TV show
• Broadcasters may at times use a time compression process to speed
as being closed captioned but none up the actual program so that additional advertising time can be
of the captions were displayed. given. Since the decoder cannot read the compressed information,
captions will be lost.
My prerecorded video tape does not
• The video tape was either an illegal copy or the tape duplicating
show any captions. The tape box company accidentally left out the captioning signals during the
mentions it being closed captioned. copying process.
My TV screen shows a black box You are in the TEXT mode. Select CAPTION mode to CAPTION
on certain channels. [OFF].
PROBLEM CORRECTIVE ACTION
Picture OK, Sound Poor
Try a new channel, if OK, then possible station trouble.
Check for local interference.
Timer recording is not possible
Make sure the timer recording is set correctly.
Make sure the power is off.
Make sure the TV/VCR/DVD clock is set correctly.
Cannot go into Record mode
Make sure the tape has an erase-prevention tab. If need, cover the
hole with plastic tape.
Playback picture is partially noisy
Adjust tracking control for a better picture using the CHANNEL
button K or L on the TV/VCR/DVD.
No picture but the audio is OK in
Head cleaning may be necessary. Refer to “AUTO HEAD
playback
CLEANING” on page 50.
No operation by infrared Remote
Make sure the AC cord is connected to an AC outlet.
Control
Check batteries in remote control.
Video or color fades in and out
You can not copy a copyrighted video tape. You are experiencing
when making a copy of a video tape
copy guard protection.
Different color marks on screen
Magnetism from nearby appliances and geomagnetism might affect
the color of the TV picture. Move the
TV/VCR/DVD
away from the
appliances, the
TV/VCR/DVD
can repair itself automatically. If you
want to repair immediately,
unplug the power cord, then plug it in
again 30 minutes later or so.
48


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