-13-
6.1 Service hotline
In the case of technical problems, contact our Service hotline. Switzerland: Tel. 0900 00 1675 (national charges, Swisscom at
time of going to print: CHF 2.60/min). In the case of claims under the terms of guarantee, contact your sales outlet.
6.2 Guarantee
SWITEL equipment is produced and tested according to the latest production methods. The implementation of carefully
chosen materials and highly developed technologies ensure trouble-free functioning and a long service life. The terms of
guarantee do not apply to the batteries or power packs used in the products. The period of guarantee is 24 months from the
date of purchase. All deficiencies related to material or manufacturing errors within the period of guarantee will be redressed
free of charge. Rights to claims under the terms of guarantee are annulled following tampering by the purchaser or third
parties. Damage caused as the result of improper handling or operation, normal wear and tear, incorrect positioning or
storage, improper connection or installation or Acts of God and other external influences are excluded from the terms of
guarantee. In the case of complaints, we reserve the right to repair defective parts, replace them or replace the entire device.
Replaced parts or devices become our property. Rights to compensation in the case of damage are excluded where there is no
evidence of intent or gross negligence by the manufacturer. If your device does show signs of a defect within the period of
guarantee, please contact the sales outlet where you purchased the SWITEL device, producing the purchase receipt as
evidence. All claims under the terms of guarantee in accordance with this agreement can only be asserted at the sales outlet.
No claims under the terms of guarantee can be asserted after a period of two years from the date of purchase and hand-over
of the product.
6.3 Declaration of Conformity
This device fulfils the requirements stipulated in the Directive 1999/5/EC on radio equipment and telecommunications
terminal equipment and the mutual recognition of their conformity. Conformity with the above mentioned directive is
confirmed by the CE mark on the device. To view the complete Declaration of Conformity, please refer to the free download
available on our web site www.switel.com.
