61
Guarantee
SWITEL equipment is produced and tested according to the latest
production methods. The implementation of carefully chosen
materials and highly developed technologies ensure trouble-free
functioning and a long service life. The terms of guarantee do not
apply where the cause of equipment malfunction is the fault of the
telephone network operator or any interposed private branch
extension system. The terms of guarantee do not apply to the
batteries or power packs used in the products.
The period of guarantee is 24 months from the date of purchase.
All deficiencies related to material or manufacturing errors within
the period of guarantee will be redressed free of charge. Rights to
claims under the terms of guarantee are annulled following
tampering by the purchaser or third parties. Damage caused as
the result of improper handling or operation, normal wear and tear,
incorrect positioning or storage, improper connection or installation
or Acts of God and other external influences are excluded from the
terms of guarantee. In the case of complaints, we reserve the right
to repair defect parts, replace them or replace the entire device.
Replaced parts or devices become our property. Rights to
compensation in the case of damage are excluded where there
is no evidence of intent or gross negligence by the manufacturer.
If your device shows signs of defect during the period of guarantee,
please return it to the sales outlet in which you purchased the
SWITEL device together with the purchase receipt. All claims
under the terms of guarantee in accordance with this agreement
can only be asserted at the sales outlet.
No claims under the terms of guarantee can be asserted after a
period of two years from the date of purchase and hand-over
of the product.
