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Switel DF811 Manual

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In Case of Problems
88
12 In Case of Problems
Service−Hotline
Should problems arise with the telephone, please refer to the following in-
formation first. In the case of technical problems, you can contact our hot-
line service, Tel. 0900 00 1675 within Switzerland (cost via Swisscom at
time of going to print: CHF 2.00/min). In the case of claims under the terms
of guarantee, contact your sales outlet. There is a 2 year period of guaran-
tee.
Problems and solutions
Problems Solutions
No connection to base
station possible
− Check that the handset has been regi-
stered on the base station with the
correct PIN code Page 82.
No telephone calls possible − The telephone is not connected pro-
perly or is defective. Only use the tele-
phone connection cable supplied.
− Test whether the telephone connec-
tion is in order by using another tele-
phone.
− The power adaptor plug is not plug-
ged in or there is a complete power
failure.
− The rechargeable battery pack is
empty or defect.
− The handset is too far from the base
station.
− Dialling mode is set incorrectly
Page 82.
Connection is disturbed or
cut off
− The handset is too far from the base
station.
− The base station is in an unsuitable
location.
The system no longer
responds
− Reset all the functions to their default
settings Page 82.
− Disconnect the power adapter plug
briefly from the power socket.
The battery pack is empty
in a short time
− The battery pack is empty or defect.
− Place the handset in the base station
properly. Clean the contact surfaces
on the handset and base station with
a soft, dry cloth.
− Place the handset in the base station
for 20 hours.
The caller number display
(CLIP
1
) does not function
− The caller number display function is
a supplementary service offered by
telephone network providers. Contact
your network provider for further infor-
mation.
− The caller has suppressed the trans-
mission of their phone number.
1
CLIP: Calling Line Identification Presentation = Display the caller’s
phone number.
… 88 …


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