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In the Case of Problems
159
12 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the fol-
lowing information first. In the case of technical problems, please
contact our hotline under tel. 0900 00 16 75 (only valid for calls
within Switzerland − costs at time of going to print: CHF 2.00 / min.).
In the case of claims under the terms of guarantee, contact your
sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection
to base station
possible
Check that the handset has been registered
on the base station with the correct PIN
code. Page 162
No telephone
calls possible
The telephone line is not connected pro-
perly or is defective. Only use the telephone
connection cable supplied.
Test whether the telephone connection is in
order by using another telephone.
The power adaptor plug is not plugged in or
there is a complete power failure.
The rechargeable batteries are empty or
defective.
The handset is too far from the base station.
Dialling mode is set incorrectly. Page
148
Connection is
disturbed or cut
off
The handset is too far from the base station.
The base station is in an unsuitable
location.
The system no
longer re-
sponds
Reset all the functions to their default set-
tings. Page 149
Disconnect the power adapter plug briefly
from the power socket.
159


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