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Maintenance / Guarantee
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14 Maintenance / Guarantee
Maintenance
Clean the housing surfaces with a soft, fluff−free cloth.
Do not use any cleaning agents or solvents.
Guarantee
SWITEL equipment is produced and tested according to the latest production methods. The
implementation of carefully chosen materials and highly developed technologies ensure
trouble−free functioning and a long service life. The terms of guarantee do not apply where
the cause of equipment malfunction is the fault of the telephone network operator or any in-
terposed private branch extension system. The terms of guarantee do not apply to the bat-
teries or power packs used in the products. The period of guarantee is 24 months from the
date of purchase.
All deficiencies related to material or manufacturing errors within the period of guarantee will
be redressed free of charge. Rights to claims under the terms of guarantee are annulled fol-
lowing tampering by the purchaser or third parties. Damage caused as the result of improp-
er handling or operation, normal wear and tear, incorrect positioning or storage, improper
connection or installation or Acts of God and other external influences are excluded from
the terms of guarantee. In the case of complaints, we reserve the right to repair defective
parts, replace them or replace the entire device. Replaced parts or devices become our
property. Rights to compensation in the case of damage are excluded where there is no evi-
dence of intent or gross negligence by the manufacturer.
If your device does show signs of a defect within the period of guarantee, please contact
the sales outlet where you purchased the SWITEL device, producing the purchase receipt
as evidence. All claims under the terms of guarantee in accordance with this agreement can
only be asserted at the sales outlet. No claims under the terms of guarantee can be as-
serted after a period of two years from the date of purchase and hand−over of the product.
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