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14 Maintenance / Guarantee
Maintenance
Clean the housing surfaces with a soft, fluff−free cloth.
Do not use any cleaning agents or solvents.
Guarantee
SWITEL equipment is produced and tested according to the latest production methods. The im-
plementation of carefully chosen materials and highly developed technologies ensure trouble−
free functioning and a long service life. The terms of guarantee do not apply where the cause
of equipment malfunction is the fault of the telephone network operator or any interposed pri-
vate branch extension system. The terms of guarantee do not apply to the batteries or power
packs used in the products. The period of guarantee is 24 months from the date of purchase.
All deficiencies related to material or manufacturing errors within the period of guarantee will be
redressed free of charge. Rights to claims under the terms of guarantee are annulled following
tampering by the purchaser or third parties. Damage caused as the result of improper handling
or operation, normal wear and tear, incorrect positioning or storage, improper connection or
installation or Acts of God and other external influences are excluded from the terms of guaran-
tee. In the case of complaints, we reserve the right to repair defective parts, replace them or
replace the entire device. Replaced parts or devices become our property. Rights to compensa-
tion in the case of damage are excluded where there is no evidence of intent or gross negli-
gence by the manufacturer.
If your device does show signs of a defect within the period of guarantee, please contact the
sales outlet where you purchased the SWITEL device, producing the purchase receipt as evi-
dence. All claims under the terms of guarantee in accordance with this agreement can only be
asserted at the sales outlet. No claims under the terms of guarantee can be asserted after a
period of two years from the date of purchase and hand−over of the product.
109


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