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Maintenance / Guarantee
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13 Maintenance / Guarantee
Maintenance
Clean the housing surfaces with a soft, fluff−free cloth.
Never use cleaning agents or solvents.
Guarantee
SWITEL equipment is produced and tested according to the latest production methods. Carefully
selected materials and highly developed technology ensure perfect functioning and a long service
life. The terms of guarantee do not apply where the cause of equipment malfunction is the fault of
the telephone network operator or any interposed private branch extension system. The terms of
guarantee do not apply to the batteries or power packs used in the products. The period of guar-
antee is 24 months from the date of purchase.
All deficiencies related to material or manufacturing errors within the period of guarantee will be
redressed free of charge. Rights to claims under the terms of guarantee are annulled following
tampering by the purchaser or third parties. Damage caused as the result of improper handling or
operation, incorrect positioning or storage, improper connection or installation or Acts of God and
other external influences are excluded from the terms of guarantee. In the case of complaints, we
reserve the right to repair defect parts, replace them or replace the entire device. Replaced parts
or devices become our property. Claims for damages are excluded except in cases of intent or
gross negligence on the part of the manufacturer.
If your device does show signs of a defect within the period of guarantee, please contact the
sales outlet where you purchased the SWITEL device, producing the purchase receipt as evi-
dence. All claims under the terms of guarantee in accordance with this agreement can only be as-
serted at the sales outlet. No claims under the terms of guarantee can be asserted after a period
of two years from the date of purchase and hand−over of the product.
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