Manual Switel DE372 (page 2 of 2) (English)

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Set the ring melody

There are 10 ring melodies available on your handset.

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select PERSONAL SET and then press OK key to

select.

3. Press the Navigation key to select HANDSET TONE and then press OK key to

select.

4. Press the Navigation key to select RING TONES and then press OK to select.

5. Press the Navigation key to your desired melody and then press OK key to

conrm. A conrmation beep is played.

Activate/deactivate key tone

A single tone is emitted when a key is pressed. You can enable or disable the

key tone. By default, the key tone is ON.

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select PERSONAL SET and then press OK key to

select.

3. Press the Navigation key to select HANDSET TONE and then press OK key to

select.

4. Press the Navigation key to select KEY BEEP and then press OK to select.

5. Press the Navigation key to select ON or OFF and then press OK key to

conrm. A conrmation beep is played.

Activate/deactivate auto hang-up

This function enables you to end a call automatically by simply placing the

handset on the base station. By default, the Auto Hang up feature is ON.

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select PERSONAL SET and then press OK key to

select.

3. Press the Navigation key to select AUTO HANG-UP and then press OK key to

select.

4. Press the Navigation key to select ON or OFF and then press OK key to

conrm. A conrmation beep is played.

Set date/time format

You can set your preferred date/time format for your phone. The default format is

DD/MM and 24 HOURS.

Set time format

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select CLOCK&ALARM and then press OK key to

select.

Advanced use of your telephone

Change Master PIN

The Master PIN is used for registration/unregistration of handsets. The default

Master PIN number is 0000. The maximum length of the Master PIN is 8 digits.

Note: If you forget your PIN code, you can reset it to its default 0000 using a

handset Reset.

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select ADVANCED SET and then press OK key to

select.

3. Press the Navigation key to select CHANGE PIN and then press OK key to select.

4. Enter the current Master PIN when prompted and then press OK key to

conrm. As you enter the PIN it will be shown as asterisks (*) on the screen.

5. Enter the new PIN and then press OK key to conrm. A conrmation beep is

played.

IMPORTANT: When you purchase a telephone, all handsets are already registered

to the base, so you do not need to register them. Handset registration is only

necessary when you buy extra handsets or if a handset has become faulty.

They may be different if you want to register another handset model, in which

case you should refer to its user guide.

Additional handsets must be registered to the base unit before you can use them.

Up to 4 handsets can be registered to one base station.

The Master PIN is required before you can register or unregister handsets. By

default, the Master PIN is 0000.

1. On the base station, press and hold the HANDSET LOCATOR key for

approximately 5 seconds.

2. On the handset, press MENU key to enter menu selection.

Press the Navigation key to select ADVANCED SET and then press OK key to

select.

3. Press the Navigation key to select REGISTRATION and then press OK key to

select.

** If no action is taken on the handset within 10 seconds, the registration

procedure will be aborted. If this happens, repeat the rst step.

(Enter the Master PIN when prompted and then press OK key to conrm. (the

default master PIN is 0000)

WAITING is displayed on the screen. A conrmation beep is played to indicate

successful registration, and the handset will return to idle mode, with its handset

number displayed. ** If no base is found within a certain period, NO BASE will be

displayed with an error tone to indicate failed registration and the handset returns

to idle mode, and you will need to repeat the registration sequence.

Change recall time

You may need the R button to send a Recall signal (also called Flash or Timed

Break Recall) if you are connected to a PBX. You should normally leave the

Recall Time at its default setting of Short (100ms), as this is the standard recall

required in the telephone network, but it can be changed to Medium (270ms) or

Long (600ms) if your telephone is connected to a PBX that requires a different

recall time.

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select ADVANCED SET and then press OK key to

select.

3. Press the Navigation key to select RECALL TIME and then press OK key to

select.

4. Press the Navigation key to select SHORT, MEDIUM or LONG and then press

OK key to conrm. A conrmation beep is played.

Change the dial mode (dual mode dialing version only)

You should normally leave the dialling mode at its default setting of TONE (also

called MF or DTMF).

However, you can change to PULSE if necessary.

Note: If PULSE dialling is set, you can press the * key to switch to TONE dialling

for the rest of that call.

1. Press MENU key to enter menu selection

2. Press the Navigation key to select ADVANCED SET and then press OK key to

select.

3. Press the Navigation key to select DIAL MODE and then press OK key to

select.

4. Press the Navigation key to select TONE or PULSE and then press OK key to

conrm. A conrmation beep is played.

Set rst ring

When this function is set to Off, the rst ring from an incoming call will not sound.

This is useful on exchanges where calling line identity is sent after the rst ring.

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select ADVANCED SET and then press OK key to

select.

3. Press the Navigation key to select FIRST RING and then press OK key to

select.

4. Press the Navigation key to select ON or OFF and then press OK key to

conrm. A conrmation beep is played.

“I cannot make a call”

If the handset display shows KEYS LOCKED,

press and hold the * button to unlock it before you

make a call.

Only one handset (or the base unit) can be

connected to the outside line at a time.

If another handset is already using the line, you

need to wait until it has nished its call.

“When I press on the keys,

nothing happens”

Make sure the batteries are tted in your handset.

If the Battery Level symbol on the display shows

‘low’, put your handset back on the cradle to

charge.

“When I key in a number, it

appears on the display, but I

cannot make an outside call”

Try a different position for the base unit

somewhere higher if possible, or further from other

electrical equipment.

Try moving the handset closer to the base unit.

“The phone does not ring”

Check that the base unit’s mains power adapter is

plugged in and power is switched on.

The base unit needs mains power for normal

operation of the phone - not just for charging the

batteries.

Make sure you are using the telephone line cable

that was supplied with your unit.

“My call was cut off when

I went out of range. Now I

can’t use my handset.”

Move the handset closer to the base unit before

you try again to make a call.

Batteries

“The handset’s battery cells

are running low within an

hour or two”

Before you rst use the handset, you should have

left it on the base unit or charger pod for 15 hours

to charge the batteries fully.

You may need to replace the batteries.

Check the connection between the base unit and

the mains power socket.

“I try to recharge the

batteries but I still get a

warning that they are low”

You need to replace the batteries.

Dispose of used batteries safely - never burn

them, or put them where they could get punctured.

Do not use non-rechargeable batteries in

your handset - they may explode, causing

damage.

If the fault persists...

Disconnect all other instruments connected to

the same line and try to make a call. Disconnect

the base unit from the telephone line and plug a

different phone into the master telephone socket.

Try making a call. If this works, the line is OK.

If the call does not work, and you are using a

two-way socket adapter, remove it and plug a

telephone directly into the socket.

If the call now works, the adapter may be faulty.

If you cannot make a call, the fault may be on the

exchange line. Contact the service provider.

3. Press the Navigation key to select SET FORMAT and then press OK key to

select.

4. Press OK key to enter TIME FORMAT. The current setting is displayed.

5. Press the Navigation key to select 12 HOURS or 24 HOURS and then press

OK key to conrm. A conrmation beep is played.

Set date format

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select CLOCK&ALARM and then press OK key to

select.

3. Press the Navigation key to select SET FORMAT and then press OK key to

select.

4. Press the Navigation key to select DATE FORMAT and then press OK key to

select. The current setting is displayed.

5. Press the Navigation key to select DD/MM or MM/DD and then press OK key

to conrm. A conrmation beep is played.

Set alarm

The handset has an alarm clock feature, and when the alarm is set, the is shown

on the handset display.

When the alarm time is reached, the display ashes --ALARM-- and the alarm

melody is played for 1 minute or until any handset key is pressed.

If the alarm is set for ON DAILY and the alarm will sound again on the next day.

If the alarm was set for ON ONCE, the will be turned off.

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select CLOCK&ALARM and then press OK key to

select.

3. Press the Navigation key to select ALARM and then press OK key to select.

4. Press the Navigation key to select OFF, ON ONCE or ON DAILY and then

press OK key to conrm.

If you select ON ONCE or ON DAILY, enter the time (HH-MM) for the alarm and

press the UP/DOWN key to select AM or PM if the time is in 12 HOURS format.

5. Press OK key to conrm. A conrmation beep is played.

Set alarm tone

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select CLOCK&ALARM and then press OK key to

select.

3. Press the Navigation key to select ALARM TONE and then press OK key to

select.

4. Press the Navigation key to select MELODY 1, MELODY 2 or MELODY 3 and

then press OK key to conrm. A conrmation beep is played.

Unregister your handset

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select ADVANCED SET and then press OK key to

select.

3. Press the Navigation key to select UNREGISTER and then press OK key to

select.

4. Enter the Master PIN when prompted and then press OK key to conrm. (the

default master PIN is 0000)

5. Press the Navigation key to select the handset number to unregister and then

press OK key to conrm.

A conrmation beep is played to indicate successful unregistration.

** If no action is taken on the handset within 15 seconds, the unregistration

procedure will be aborted and the handset returns to idle mode.

You must use a handset to unregister handsets from the base.

Set prex

This allows you to dene a prex number to be added to the beginning of any

predialled number, and to dene a detect string to prevent the prex number

being added unless the detect string matches the rst digits of the predialled

number, in which case the prex number will replace the detect string digits.

You can enter up to 5 digits for the detect string and up to 10 digits for the auto

prex number.

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select ADVANCED SET and then press OK key to

select.

3. Press the Navigation key to select AUTO PREFIX and then press OK key to

select.

4. To enter a DETECT DIGIT string, press press OK key again.

The last stored detect string is displayed (if any).

Enter a detect string number (maximum 5 digits) and then press OK key to

conrm.

To enter a PREFIX number, press Navigation to display PREFIX and then press

OK key. The last stored prex number is displayed (if any).

5. Enter the prex number (maximum 10 digits) and then press OK key to

conrm. A conrmation beep is played.

** If no detect string (blank) is entered, the prex number will be automatically

added to the predial number after TALK key is pressed.

For numbers starting with *, # or P, the prex number will not be added to the

predial number after TALK key is pressed.

Reset unit

You can reset your phone to its default settings with this feature.

Note: Upon reset, all your personal settings, call log and redial list entries will

be deleted and the phone will return to its default settings. However, your

phonebook will remain unchanged after reset. Also, if you have an answering

machine model, any recorded messages will remain unchanged, but all other

settings will be defaulted.

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select ADVANCED SET and then press OK key to

select.

3. Press the Navigation key to select RESET and then press OK key to select.

4. Press OK key again to conrm. A conrmation beep is played and the unit is

reset to its default settings.

Troubleshooting

ALWAYS check rst that: You have followed all the steps listed in the user

manual to install and set up your telephone.

All connectors are rmly inserted in their sockets.

Mains power to the base unit is switched on at the

socket.

The handset’s batteries are correctly and securely

installed and are not run down.

Everyday use

“I cannot make or answer

calls”

If the handset’s display is blank, it may have been

switched off. Press and hold the HANG-UP /EXIT

key to switch it back on.

Check that the base unit’s mains power adapter is

plugged in and power is switched on.

The base unit needs mains power for normal

operation of the phone

- not just for charging the batteries.

Make sure you are using the telephone line cable

supplied with your phone. Other telephone line

cables might not work. Move the handset closer to

the base unit.

Check the battery level symbol on the display. If

it is low, replace the handset on the base unit or

charger pod to recharge the batteries.

Switch off power at the mains socket, wait for a

short time and then switch back on. This may

solve the problem.

“There is interference and

noise on the line”

Move the handset closer to the base unit, or to a

different position.

Try moving the base unit so that it’s not near other

electrical equipment, such as a television or a

computer.

You’ll get the best sound if you place the base unit

as high as possible. For example, in a two-storey

house, the rst-oor landing is an ideal place.

“I hear ‘beeps’ from my

handset while I’m on a call”

You may be going out of range of the base unit.

Move closer or your call may be cut off.

Check the Battery Level symbol on the display. If

it’s low, recharge the batteries.

“The Caller Display feature

isn’t working”

You need to subscribe to the Caller Display feature

from your network service provider.

You should nd contact details on your phone

bill. The caller may have withheld their number by

dialing 141. Or they may be calling from a network

that does not transmit the caller’s number (e.g. if

they are making international calls. )

“When I try to make a call, I

hear busy tone”

If you’re using a multi-handset system, check

whether another handset is already on a call.

“The volume in the earpiece

is low when I’m on a call”

Make sure you’re holding the earpiece correctly

over your ear.

Adjust the volume using the UP/DOWN key.

Intercom and transfer

“I can’t transfer a call”

Make sure the other handset is in range of the

base unit.

Make sure you are dialing the correct number for

the other handset.

Declaration of conformity

WE TELGO AG

OF Route d’Englisberg 11

CH-1763 Granges-Paccot

Declare under our own responsibility that the product

MODEL: DE 371 / DE 372 / DE 373 / DE 374

DESCRIPTION: Cordless DECT telephone

Is in conformity with directives: R&TTE Directive (1999/5/EC)

COMPLIANCE IS ACHIEVED BY CONFORMITY TO THE FOLLOWING:

EN 60950-1, EN 301 489-1/-6, EN 301 406

AUTHORISED BY:

Signed:

Name (printed): Selim Dusi

Position in company: Managing Director

Date of issue: 06.02.2009

Copies of this document will be held on le for a period of 10 years after the last production.

Supplier: TELGO AG, Route d’Englisberg 11

CH-1763 Granges-Paccot

Product: DE 371 / DE 372 / DE 373 / DE 374

This product is intended for connection to analogue PSTN lines within Switzerland.

However, due to differences between the individual PSTNs provided in the different countries,

the approval does not, of itself, give an unconditional assurance of successful operation on

every PSTN network termination point.

Delete all entries in the Call Log

1. Press CALL LOG (UP) key in idle mode to go to the call list.

2. Press the MENU key.

3. Press the Navigation key to select DELETE ALL and then press OK key to

select.

Press OK key again to conrm. A conrmation beep is played.

Using the intercom

Intercom, call transfer and conference are only possible with at least 2 handset

registered to the same base station. It allows you to make free internal calls,

transfer external calls from one handset to another, and set up a 3-way

conference with two handsets and an external call.

If you try to make a call while another handset is already on an external call,

you'll hear a busy tone for a few seconds before the display returns to idle.

Intercom another handset

Press INT key in idle mode.

Intercom is established immediately if there are only 2 registered

handsets.

If there are more than 2 registered handsets, the handset numbers which are

available for intercom, and a *, will be displayed. Press the specic handset

number you wish to call, or press * to ring all handsets, to start intercom.

Transfer an external call to another handset

During the call, press INT key to put the external call on hold (the

caller can no longer hear you).

Intercom is established immediately if there are only 2 registered handsets. If

there are more than 2 registered handsets, the handset numbers which are

available for intercom, and a '*', will be displayed. Press the specic handset

number you wish to call, or press '*' to ring all handsets, to start intercom.

Press TALK key on the called handset to answer the internal call,

where both internal callers can talk. Intercom is established.

Press HANG-UP/EXIT key on the rst handset to transfer the external

call to the called handset. The external call is transferred.

** If there is no answer from the called handset, press INT key to resume the

external call.

Answer an external call during intercom

During intercom, a new call tone is emitted when there is an incoming external

call.

Press TALK key to answer the external call and end the intercom.

Connection with the external call is established.

** To put the internal call on hold and answer the incoming external call, press

INT key.

Switch between an internal and external call

During the call, press INT key to switch between an internal or

external call.

Establish a three-party conference call

The conference call feature allows one external call to be shared with two

handsets (in intercom). The three parties can share the conversation and no

additional network subscription is required.

During an external call, press INT key to put the external call on hold

(the caller can no longer hear you).

If there are more than 2 registered handsets, the handset numbers which are

available for intercom will be displayed. Press the specic handset number you

wish to call to start intercom.

Press TALK key on the called handset to answer the internal call,

where both internal callers can talk. Intercom is established.

Press and hold INT key for 2 seconds on the rst handset to start the

three-party conference.

CONFERENCE will be displayed on the screen once the conference

call is established.

Handset Tone

Set the ring volume

There are 5 ringer volume options (OFF, LEVEL 1, LEVEL 2, LEVEL 3 and

LEVEL 4). The default level is LEVEL 2.

1. Press MENU key to enter menu selection.

2. Press the Navigation key to select PERSONAL SET and then press OK key to

select.

3. Press the Navigation key to select HANDSET TONE and then press OK key to

select and show RING VOLUME. Press the OK key again to select.

4. Press the Navigation key to your desired volume level and then press OK key

to conrm. A conrmation beep is played.

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Others manual(s) of Switel DE372

Switel DE372 User Manual - German - 2 pages

Switel DE372 User Manual - French - 2 pages

Switel DE372 User Manual - Italian - 2 pages

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Switel DE372 Manual

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