Manual Switel DE311 (page 122 of 128) (English, German, French, Italian)

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In Case of Problems

12 In Case of Problems

Service Hotline

Should problems arise with the telephone, please refer to the following in-

formation first. In the case of technical problems, you can contact our hot-

line service, Tel. 0900 00 1675 within Switzerland (cost via Swisscom at

time of going to print: CHF 2.60/min). In the case of claims under the

terms of guarantee, contact your sales outlet. There is a 2 year period of

guarantee.

Problems and solutions

Problems Solutions

No connection to base

station possible

− Check that the handset has been registe-

red on the base station with the correct

PIN code;  Chapter 5.

No telephone calls possible − The telephone is not connected properly

or is defective. Only use the telephone

connection cable supplied.

− Test whether the telephone connection is

in order by using another telephone.

− The power adaptor plug is not plugged in

or there is a complete power failure.

− The rechargeable batteries are empty or

defective.

− The handset is too far from the base sta-

tion.

− The dialling mode set is incorrect;

 Chapter 5.

Connection is disturbed or

cut off

− The handset is too far from the base sta-

tion.

− The base station is in an unsuitable loca-

tion.

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Switel DE311 Manual

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