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Switel DE261 Manual

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In Case of Problems
71
9 In Case of Problems
Service Hotline
Should problems arise with the telephone, please refer to the follo-
wing information first. In the case of technical problems, you can
contact our hotline service, Tel. 0900 00 1675 within Switzerland
(cost via Swisscom at time of going to print: CHF 2.00/min). In the
case of claims under the terms of guarantee, contact your sales out-
let. There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
The caller
number dis-
play (CLIP
1
)
does not
function
− The caller number display function is a supplementary
service offered by telephone network providers. Con-
tact your network provider for further information.
− The caller has suppressed the transmission of their
phone number.
The batteries
are empty
within a short
time
− The batteries are empty or defective.
− Place the handset in the base station properly. Clean
the contact surfaces on the handset and base station
with a soft, dry cloth.
− Place the handset in the base station for 15 hours.
Connection
is disturbed
or cut off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
− The batteries are weak
No tele-
phone calls
possible
− The telephone is not connected properly or is defective.
Only use the telephone connection cable supplied.
− Test whether the telephone connection is in order by
using another telephone.
− The power adaptor plug is not plugged in or there is a
complete power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
1
CLIP: Calling Line Identification Presentation =
Display the caller’s phone number.
… 71 …


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