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Maintenance / Guarantee
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14 Maintenance / Guarantee
Maintenance
Clean the housing surfaces with a soft, fluff−free cloth.
Do not use any cleaning agents or solvents.
Guarantee
SWITEL equipment is produced and tested according to the latest production methods.
The implementation of carefully chosen materials and highly developed technologies
ensure trouble−free functioning and a long service life. The terms of guarantee do not
apply where the cause of equipment malfunction is the fault of the telephone network
operator or any interposed private branch extension system. The terms of guarantee do
not apply to the batteries or power packs used in the products. The period of guarantee
is 24 months from the date of purchase.
All deficiencies related to material or manufacturing errors within the period of guaran-
tee will be redressed free of charge. Rights to claims under the terms of guarantee are
annulled following tampering by the purchaser or third parties. Damage caused as the
result of improper handling or operation, normal wear and tear, incorrect positioning or
storage, improper connection or installation or Acts of God and other external in-
fluences are excluded from the terms of guarantee. In the case of complaints, we re-
serve the right to repair defective parts, replace them or replace the entire device. Re-
placed parts or devices become our property. Rights to compensation in the case of
damage are excluded where there is no evidence of intent or gross negligence by the
manufacturer.
If your device does show signs of a defect within the period of guarantee, please con-
tact the sales outlet where you purchased the SWITEL device, producing the purchase
receipt as evidence. All claims under the terms of guarantee in accordance with this
agreement can only be asserted at the sales outlet. No claims under the terms of guar-
antee can be asserted after a period of two years from the date of purchase and hand−
over of the product.
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