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15 Guarantee
SWITEL equipment is produced and tested according to the latest produc-
tion methods. The implementation of carefully chosen materials and highly
developed technologies ensure trouble−free functioning and a long service
life. The terms of guarantee do not apply where the cause of equipment
malfunction is the fault of the telephone network operator or any interposed
private branch extension system. The terms of guarantee do not apply to
the batteries or power packs used in the products. The period of guarantee
is 24 months from the date of purchase.
All deficiencies related to material or manufacturing errors within the period
of guarantee will be redressed free of charge. Rights to claims under the
terms of guarantee are annulled following tampering by the purchaser or
third parties. Damage caused as the result of improper handling or opera-
tion, normal wear and tear, incorrect positioning or storage, improper con-
nection or installation or Acts of God and other external influences are ex-
cluded from the terms of guarantee. In the case of complaints, we reserve
the right to repair defect parts, replace them or replace the entire device.
Replaced parts or devices become our property. Rights to compensation in
the case of damage are excluded where there is no evidence of intent or
gross negligence by the manufacturer.
If your device does show signs of a defect within the period of guarantee,
please contact the sales outlet where you purchased the SWITEL device,
producing the purchase receipt as evidence. All claims under the terms of
guarantee in accordance with this agreement can only be asserted at the
sales outlet. No claims under the terms of guarantee can be asserted after
a period of two years from the date of purchase and hand−over of the prod-
uct.
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