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If Problems Occur
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10 If Problems Occur
Service hotline
Should problems arise with the telephone, please refer to the following information first of all. In the case of claims under the terms of
guarantee, please contact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection to base sta-
tion possible
- Check that the handset has been registered on the base station with the correct PIN code. . 86
No telephone calls possible - The telephone line is notcorrected properly or is defective. Only use the telephone connection
cable supplied.
- Testwhether the telephone connection is in order by using another telephone.
- The power adaptor plug is not plugged in or there is a complete power failure.
- The rechargeable batteries are empty or defective.
- The handset is too far from the base station.
- The incorrectdialling mode is set. . 86
Connection is disturbed or
cut off
- The handset is too far from the base station.
- The base station is in an unsuitable location.
The system no longer re-
sponds
- Reset all the functions to their default settings. . 86
- Disconnect the power adapter plug briefly from the power socket.
The batteries are empty af-
ter a very short time
- The batteries are empty or defective.
- Place the handset in the base station properly. Clean the contact surfaces on the handset and base
station using a soft, dry cloth.
- Insert the handset in the base station for 14 hours.
The caller number display
(CLIP) does not function
- The caller number display function is an optional service offered by telephone network providers.
Contact your network provider for further information.
- The caller has suppressed the transmission of their phone number.
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