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If you have difficulty with your phone, please try the suggestions listed below.
As a general rule, if a problem occurs, remove the batteries from all the handsets
in your installation for about 1 minute, then disconnect and reconnect the power
supply to the base and reinstall the handset batteries.
Phone does not work
• Make sure you installed the batteries correctly.
• Check that the mains power is correctly connected for the base and charger
“NO LINE” appears in the screen
• Is the telephone cord plugged into the phone socket?
• Only use the telephone cord supplied with the phone.
• The telephone line cord might be malfunctioning. Install a new telephone line
cord.
• Disconnect the telephone and connect a different telephone. If there is no dial
tone on this telephone, the problem is in your wiring or local service. Contact
your local telephone company.
No dial tone
• Is the telephone cord plugged into the phone socket?
• Check that the mains power is switched on.
• Only use the telephone cord supplied with the phone.
• The telephone line cord might be malfunctioning. Install a new telephone line
cord.
• Move the cordless handset closer to the telephone base. It might be out of range.
• Disconnect the telephone and connect a different telephone. If there is no dial
tone on this telephone, the problem is in your wiring or local service. Contact your
local telephone company.
Cannot dial out or receive calls
• Check that the mains power is correctly connected.
• The battery may need recharging.
• Has there been a power cut? If so, place the handset back on the base for
10 seconds and try again. If it still does not work disconnect the batteries and
mains power for 10 minutes, then reconnect and try again.
• If you are connected to a PABX, check whether you need to dial an access code.
17. TROUBLESHOOTING
46


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