TIPS ON THE BA
• Only use batteries, cables and charging unit approved by the manufacturer
battery could be damaged.
• Do not short circuit the battery
short circuiting the battery contacts.
• Keep the battery contacts clean and free of dirt.
• The battery can be charged/discharged hundreds of times but its service life is limited.
Replace the battery when the battery power has decreased noticeably
NETWORK SERVICES AND COSTS
D38 is designed for use when connected to a mobile phone network. Using network services
and SMS may result in traffic costs.
AREA OF USE
• Do not use the phone in prohibited areas.
• Switch the phone off without affecting nearby medical equipment (e.g. in hospitals).
• Do not use the phone in petrol stations or near fuels and chemicals.
SAFETY
• Prevent exposure to smoke, dust, vibration, chemicals, moisture, heat and direct sunlight.
• The phone is not waterproof, please keep it dry
• Only use original accessories and battery
products.
• Never attempt to connect incompatible products.
• Repairs to this device must be completed by qualified service personnel.
• Keep the phone and accessories out of the reach of children.
• The SIM card can be removed. Caution! Small children can swallow them.
• The ringing tone is issued via the loudspeaker
phone to your ear
• Use approved handsfree equipment and appropriate holder while driving. It is essential to
observe the applicable national laws and regulations.
• Always maintain a distance of at least 15 cm to implanted heart pacemakers to prevent
interference. Do not carry the phone in a chest pocket when switched on. Always hold the
phone to the ear furthest away from the pacemaker during calls. Switch the phone off
immediately if you notice or suspect any adverse effects. Consult your doctor if you have any
question.
• This phone is hearing aid compatible. If you wear a hearing aid, please contact your doctor
or the hearing aid manufacturer to inquire about any possible impairments through mobile
communication equipment.
• Do not rely on the mobile phone as a safeguard for emergencies. For a variety of technical
reasons, it is not possible to guarantee a reliable connection under all circumstances.
• Ensure access to the power adapter plug is not obstructed by furniture or such.
Problems Solutions
The mobile phone cannot be
switched on
No battery inserted;
Battery is not charged.
The phone is requesting a PUK when
I switch on the phone
If you do not have the PUK for your
SIM card, please contact your service
provider
No signal quality is displayed No network connection. The mobile
phone is in a location where there is
no network service, please move to
a different location or contact your
service provider
A message appears in the display for
some functions, indicating execution/
use is not possible
Some functions can only be used
after the respective service has been
applied for
provider
Screen frozen or no response when
pressing keys
Remove the battery for 3 minutes
and try again
No connection to the mobile
telecommunication network
Contact your service provider
The “Insert SIM“ message appears in
the display
Ensure that the SIM card has been
installed correctly
service provider
The battery cannot be charged or is
empty within a short time
Battery is defective;
Place the phone correctly in the
charging unit or connect the
charging unit properly;
Clean the charging contact of the
mobile phone and charging unit with
a dry soft cloth;
Charge the mobile phone for 4
hours.
The mobile phone has accidentally
got wet
Switch off the phone immediately
remove the battery and allow
the unit to dry completely before
powering it on again.
you cannot send any SMS or MMS
solution
Press MENU > Network...
( If you do not have the APN for your
SIM card, please contact your service
provider )
Model : Swissvoice D38
A/W No. : 10002144 Rev
Printed in China
A
147 avenue Paul Doumer
92500 RUEIL-MALMAISON France
RCS Nanterre 508 823 747
© A
www
Swissvoice is a trademark of Swissvoice International SA.
© Copyright Swissvoice International SA 2019
- Press Options to Reply / Forward / Delete
Read old messages
- Press Menu
- Press OK
- Select Inbox
T
- Press > press again to take a photo…..
( Press Menu > > Multimedia > Gallery…. to review pictures )
Multimedia
- Press Menu > > Multimedia >…..
1. Camera
2. Gallery
3. Play Audio
4. Recorder
5. FM Radio
FM Radio
- Quick access: Press (or Menu > > Multimedia ) >
FM Radio
- Press to play to pause (using )
- Press to scan next station (using )
- Radio Channel selection : Press > Options > Auto search > Ye
- T > or > Ye
UNIQUE FEA
SOS Assistance button
- Long press for 3 seconds to dial out assistance number/s
- Follow the voice message, the recipient of the assistance call
can press 0 to accept the call. D38 will enter the handsfree mode
automatically
- If the call was not accepted, D38 will keep dialing out until the
call is accepted
- T
SOS mode Setting :
- Press Menu > > SOS Settings > 1. SOS Mode Setting
1. SOS numbers ( SOS button to call 5 Emergency
numbers )
2. Service center (SOS button to call Service center number if
available )
3. OFF ( SOS button is deactivated )
- Press OK to select
SOS number Setting :
- Press Menu > > SOS Settings > 2. SOS Number
- Select the numbers ( 5 Max ). Options or Edit can be selected
1. Add From Phonebook
2. Add From Photo phonebook
3. Enter number
- Press Done or OK to save
Service Center number setting :
- Press Menu > > SOS Settings > 3. Service Center
- Enter the number and press Done
V
- Press Menu > > SOS Settings > 4. V
1. Default > Select – Default voice message announced to the
recipient of the assistance call
2. Custom > Select – User recorded voice message announced to
the recipient of the assistance call
A:
• Remember to set the SOS numbers and inform all the recipients.
• TSOS function working normally
be active.
T
- While pressing the numeric buttons, D38 will announce the
corresponding number
( Press Menu > Settings > Profiles > General > Customize > Keypad…..
to select among T
T
- Y can record a name/message associated to the PHOTO
phonebook contacts. When the incoming caller number matches the
phone number in the photo phonebook , the corresponding recorded
name/message will be announced instead of the normal ring melody
( Press > > View > Edit > Caller ringtone >….. to delete
the recorded message and restore the normal ringtone)
T
- Make a long press to turn ON/OFF
SMART TOOLS
Helper
- Remember to set Helper mobile phone number for SMS alert
notification for i.Ringer
( Press Menu > > Helper….. )
Remark : Sending SMS may require additional cost!
Intelligent Ringer
- In order not to miss a call, the ringer loudness will automatically
set to maximum when the same phone number calls the second time
within 3 minutes after the initial missed call.
- After the call is answered, the ringer loudness will be resumed to
the user selected volume level.
( Press Menu > > i.Ringer….. to switch this feature ON/OFF )
Smart Notification
- SMS will be sent to the Helper ( Mobile phone number ) for
MISSED CALL (1 to 10 missed call configurable) or BA of
your phone.
- Helper mobile phone number can be set under the same Smart
T
( Press Menu > > s.Notices….. )
Smart Care
- SMS will be sent to the Helper ( Mobile phone number ) for LACK
of PHONE CALL ACTIVITIES or LACK of PHYSICAL ACTIVITIES ( key
detect, open/close of the phone, charging detection ).
- Helper mobile phone number can be set under the same Smart
T
( Press Menu > > Smart Care….. )
Auto Answer
- D38 answers incoming calls automatically in speakerphone mode
at maximum volume when incoming calls of one of the authorized
Care T
are not answered the 3rd time within 3 minutes.
( Press Menu > > Auto-Answer > Care T )
SOS bracelet option
1. Activate Bluetooth on D38 : Press Menu > Network > Bluetooth >
Power ON / Visibility ON.
2. Pair SOS bracelet : Menu > Network > Bluetooth > Pairing...
3. Use SOS bracelet : SOS number has to be registered in D38 (see SOS
number setting)...
TECHNICAL DA
GSM - 850 / 900 / 1800 / 1900 MHz
3G - 850 / 900 / 2100 MHz or 850 / 1900 / 2100 MHz
Additional function - Bluetooth
Battery - Li-Ion, 3.7 V
Earpiece volume - Maximal +35 dB
T
Standby time - up to 7 days
Dimensions - approx. 107 x 56 x 20 mm (closed)
approx. 200 x 56 x 12 mm (open)
USB connection - Micro USB
Headset connection - 3.5 mm jack, 4-conductor
(TRRS) phone connector
SAR values - GSM Head: 0.14 / Body: 0.95 W/kg
3G Head: 0.11 / Body: 0.51 W/kg
PROBLEMS AND SOLUTIONS
ENVIRONMENT
This symbol means that your inoperative electronic appliance must be collected
separately and not mixed with the household waste. The European Union has
implemented a specific collection and recycling system for which producers are
responsible
Help us protect the environment in which we live!
DECLARA
The logo printed on the products indicates the conformity with all essential requirements
( RED directive : 2014/53/EU ). Y
website - www
WARRANTY
Please read carefully the user guide included in this box. D38 is an approved equipment in
accordance with the European regulations, attested by the CE marking. The product you just
bought is a technological product, it must be handled with care.
Note: Y
applicable to the sale of consumer goods in the country in which you made this purchase.
For any information regarding this legal warranty
prejudice to the legal guarantee of the products, A
this box conforms to its technical specifications contained in the user guide included in the
this box, and this during a warranty period, counted from the date of purchase of the new
product, the date on your invoice or ticket checkout where is indicated the name of your
reseller
accessories and batteries. For any claim under this warranty during the warranty period,
you must return the entire Product to your dealer
the invoice or receipt issued by your dealer
number of the Product, following the appearance or discovery of the defect. A
undertakes to repair any defective item due to a defect in design, material or workmanship,
at its expense, or to replace, at its expense, by an identical or at least equivalent element
in terms of functionalities and performance. If the repair or replacement is impossible
under normal commercial conditions, the Product will be refunded or replaced by a Product
equivalent. Within the maximum limit allowed by the applicable law
element replacement, which may be new or reconditioned, is warranted during a period of
ninety (90) days from the date of repair or until the end date of the initial warranty period,
whichever is the earlier greater than ninety (90) days, it being specified that any period of
immobilization of the Product of at least seven (7) days will be added to the warranty period
remaining to run. This warranty does not apply in the following cases:
- Installation or use not in accordance with the instructions in the guide of the user
- Incorrect connection or abnormal use of the Product, especially with non-compatible
accessories, as indicated in the user guide,
- Product opened, modified or replaced by means of non-approved parts, serial number
deleted, illegible, damaged,
- Normal wear
- Failure to comply with the technical and safety standards in force in the area geographical
use,
- Product having suffered a shock or a fall,
- Product damaged by lightning, electrical surge, heat source or radiation, water damage,
exposure to conditions of temperature, humidity or other excessive ambient conditions or
any other cause external to the product,
- Negligence or faulty maintenance,
- An intervention, a modification or a repair carried out by a not authorized by A
If the returned Product is not covered by the warranty
that will mention the cost of analysis and transportation costs that you will be charged if
you want the Product returned to you. This guarantee is valid in the country in which you
regularly purchased the Product, provided that the country is a member of the European
Union. Subject to the legal provisions in force, all warranties other than described herein are
expressly excluded.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW
A) THIS WARRANTY IS EXCLUSIVE TO ALL OTHER WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANT
PAR
B) A
TO WIN, LOSS OF CHANCE, DEREVENUES OR INCOME, LOSS OF OPERA
INDIRECT
(C) A
OR UNINTENTIONAL FAUL
The Manufacturer reserves the right to modify the specifications of its products in
order to make technical improvements or comply with new regulations.
