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Conguration of the graphical user interface (without the hardware acceleration
feature of the graphics card).
Installation of the boot manager in the MBR of the rst hard disk without modi-
fying the BIOS mapping.
Setup of Internet access with a supported PCI ISDN card or external serial modem
(not USB). Conversely, setup of DSL based on PPPoE with a supported NIC.
Basic conguration of a supported WLAN adapter.
Basic conguration of an ALSA-supported PCI sound card.
Basic conguration of a locally-attached compatible printer with YaST.
Basic conguration of an IDE CD writer for use with k3b (CD burning application)
without changing the jumper setting.
Conguration of a supported PCI ethernet card for LAN access with either DHCP
(client) or static IP. This does not include the conguration of the LAN or any
other computers or network components. It also does not cover the conguration
of the computer as a router. Fault analysis is limited to checking for proper
loading of the kernel module and the correct local network settings.
Conguration of an e-mail client (Evolution and KMail) for collecting mail from
a POP3 account. Fault analysis is limited to checking for proper settings in the
e-mail client.
Support for the package selection KDE Desktop or GNOME Desktop.
Upgrade from the previous version of the product.
Kernel updates (only ocial Novell update RPMs).
Installation of bug xes and security updates from the ocial update server
using online update or the manual method.
For a detailed listing of the subjects covered by the free installation support, check
http://support.open-slx.com/products/suselinux/support_overview.html.
In case you are not sure if your support is covered, please do not hesitate to give us
a call. We are happy to assist.
8.6.1.1 Contact Information for Free Installation Support
Reach our support sta under the following links and phone numbers. Our installation
support is oered through call back. After your problem description our sta either
tries to call you back in the next 2 hours or arrange a time for a call back. Please
register your product at http://www.open-slx.com/register prior to your support
request.
http://support.open-slx.com/eService
Help and Documentation 125
135


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