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4. Microchip Type
The SureFlap Microchip Pet Door is compatible with all microchips commonly used for pets.
Specically this includes:
15-digit microchips (also known as FDXB)
10-digit microchips (also known as FDXA and Trovan® Unique)
9-digit microchips (also known as Avid® Secure/Encrypted)
In addition to this the pet door is also compatible with the Sure Petcare RFID Collar Tag
(one included - packs of two sold separately).
Extensive tests have shown that the SureFlap Microchip Pet Door works perfectly with the
vast majority of microchips. However a very small percentage of pets have a microchip
without the required range for the pet door. In these rare cases please contact our customer
service team for further assistance.
If permanent changes to a door or wall are required for installation we strongly
advise testing the SureFlap Microchip Pet Door with your pet(s) rst. In order to
test that it works with your pet(s) please carry out both the learn process (see
section 6) and then test normal operation (see section 9).
5. The Sure Petcare RFID Collar Tag
We recommend microchipping over the use of collar mounted tags, as microchips are a
permanent form of identication that cannot become lost.
However, if your pet is not, or cannot, be microchipped and you choose to use the
Sure Petcare RFID Collar Tag, for cats you should always use a safety collar that has a
breakaway buckle.
The Sure Petcare RFID Collar Tag is a small, lightweight tag that can be attached directly
to your pet’s collar. Like microchips, each collar tag has a unique code, to prevent any non-
resident pets, strays or wild animals from entering your home.
One collar tag is included in the box. Additional Sure Petcare RFID Collar Tags are available
via the Sure Petcare website or from Sure Petcare retail and veterinary stockists.
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