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SureFlap Microchip Pet Door Connect Manual

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Product overview
The Microchip Pet Door Connect system is made up of three main components:
Your Pet
has come
inside
Microchip Pet Door Connect The Hub The Sure Petcare app
The Hub is connected to the internet via an Ethernet cable and monitors the activity of your
Pet Door wirelessly. It is able to track your pet’s movements in and out of the house and send
these updates straight to you via the Sure Petcare app, so you can keep tabs on your furry friends
even when you’re away from home.
You’re also able to control the Pet Door functions remotely from the Sure Petcare app. For example
changing locking modes or altering your pet’s curfew time can be done with the click of a button.
Checklist
Before you start setting up your Microchip Pet Door Connect, you should make sure you have:
4 x good quality alkaline C cell
batteries.
Eg. Energizer or Duracell. See page 11.
A compatible smart device to
download the Sure Petcare app.
A smart phone or tablet running either
iOS9 or above on Apple or 4.4 or above
in Android. Alternatively you can use the
Sure Petcare web app on your computer.
Go to surepetcare.io.
An internet router with a spare
Ethernet port.
So you can plug your Hub into your
router and obtain a reliable internet
connection. See page 8.
Accessories for fitting your Pet Door.
If you’re fitting your Pet Door in a door
containing metal, in glass or in a wall,
you’ll require some SureFlap accessories.
Visit: surepetcare.com/accessories.
Please note that fitting into a pane of
glass will require a new pre-cut pane
to be purchased. See page 19.
Tools and supplies for fitting.
A checklist of the tools you’ll require for
each fitting location can be found on its
specific page. See page 16 for more
information.
Time!
Make sure you allow enough time to
set up your Microchip Pet Door Connect
system and to fit the Pet Door in its
desired location.
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