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Microchip Pet Feeder Connect
如果喂食器出现任何机械问题请不要尝试自行修而应联系务团队寻求帮助。联系方
请参见
喂食器不对宠打开
请确保外圈中的 4 个传感器清洁参见 301 )。
请确认您使的是优质碱性 ,并 。确 确( 参见 291 )。
将喂食器远离任何金属或电气设备。如喂食器仍无法对授权宠物打开请继续阅读。
检查区域内有无明显的电气噪例如照明灯发生故障不断闪烁。如果您怀疑有电气噪声
队( 联系信息请参见封底)。
如果上述方法无效请与兽医确认宠物的微芯片是否正常位置。如果微芯
出现严重移位则会很难读取。在此期间您可使用随附的 SurePetcare 射频项圈标签。
将项圈标签固定在宠物项圈上后重复“添加宠物过程参见 295 )。
物不欢使喂食器
重复训练过程,每个步骤多花些时间让宠物适应参见 299-300 )。
如果宠物仍对喂食器非常警惕请尝试按照 surepetcare.com/cautiouspet 中的步骤进
操作切忌强迫宠物进
评估宠物的进食环境。它们是否总是从个固定角度靠近碗?它们是否会害怕背对着门?喂食
器的摆放没有固定角所以在可能的情况多变换角度帮助宠物适应。
如果外盖在宠物进食完毕并离开后)的关闭延迟时间不适合以在 SurePetcare 应用
序中相应增 / 延迟时间。
喂食器外盖有完全关闭
原因可能是食物碎屑卡住了外盖或机械装置。为确保外盖正确关闭请务必清除喂食器中的
屑( 参见第 301-302 )。
确认喂食器没有处于训练模式如需详细了解训练模式行为看第 299
食份指示灯亮着但碗空了
如果打开喂食器时即使碗中没食物某些食份指示灯还是呈绿色亮着这表明需要清零
要解决此问题,请确保在更换宠物食之前点按清零按参见第 297-298 )。
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