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3. WARRANTY
The Sunwood Marino comes with a 1-year warranty from the date of purchase.
If there appears to be material or manufacturing errors, the defects resulting from
these errors shall be repaired or replaced by Sunwood. If a defect is not repaired
a fitting compensation can be offered by Sunwood. The decision to replace, repair
or otherwise provide compensation for a defect is taken at the sole discretion of
Sunwood.
All warranty claims are expressly subject to the condition that the maintenance
recommendations from Sunwood have been followed correctly and that the item is
used exclusively under normal conditions. In addition, the condition that the product
is solely used in the land of destination listed on the product sticker also applies.
Warranty claims for defects/damages arising from inappropriate use, incorrect or
injudicious use or from normal wear and tear are excluded from this coverage.
A warranty claim can only be made upon presentation of the original invoice, which
must therefore be stored carefully. Only the original buyer may submit a warranty
claim. The claim may only be submitted to the dealer from whom the product was
originally purchased.
A warranty claim must first be assessed by Sunwood. The warranty does not
automatically include reimbursement of the transport costs of defective products to
the Sunwood factory or to the concerned dealer. The same applies to return shipments
of replaced or repaired products. The repair itself is performed free-of-charge within
the warranty period.
