EUROPEAN WARRANTY
1. General
This warranty is granted without prejudice and in addition to the recognized rights for the consumer vis-à-vis the seller provided in the Royal Legislative
Decree of 16 November, approving the restated text of the General Law for the Protection of Consumers and Users and other complementary legislation.
Therefore, the recognized legal rights for the consumer are not limited or excluded according to the relevant Regional, National or European legislation.
This warranty shall be valid in all the European Union Member States with the limitations that legally correspond in the country in which they are
intended to be implemented in accordance with their implementing legislation.
Notwithstanding the foregoing, SUNSTECH shall respect the rights and limitations related to the product warranty that legally correspond in each of the
States listed in the Attachment in accordance with their implementing legislation for any product provided that it is intended for the EU market and has
been purchased or used by the consumer or user within the EEA.
2. Legal Warranty
This SUSTECH product has a two (2) year warranty counting from the date of delivery and/or purchase. During the above timeframe, SUNSTECH shall be
held responsible for any lack of conformity of the product in relation to the contract in accordance with the provisions of the Law for the Protection of
Consumers and Users, that shall entitle the consumer to request the repair or replacement of the product, unless one of these options is objectively
impossible or disproportionate.
Accordingly, the remedy (i.e. the repair or replacement) shall be deemed to be disproportionate if it imposes unreasonable costs on the seller. In order to
determine this, the following shall be considered: (i) the value of the product if there were no lack of conformity; (ii) the relevance of the lack of
conformity; and (iii) if the other form of remedy could be carried out without major inconvenience to the consumer and user.
To determine whether the costs are unreasonable, the costs incurred by one form of remedy must be significantly higher than the costs corresponding
to the other form of remedy.
In addition, the consumer may choose between requesting a reduction in the price or terminating the contract, if he is not entitled to demand the
repair or replacement of the product and whenever these actions would not be completed within a reasonable timeframe and would cause more
inconvenience to the consumer and user. However, the termination shall not take place where the lack of conformity is minor.
