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9.2 Warranty period table
Power wheelchair
Description Warranty period Examples include, but are not
limited to the parts mentioned below
Frame
2 years Weldment/frame
Drive system*
1 year Transaxle, motor, motor brake
Electronics*
1 year Controller, controlling mechanism,
wiring harness, electronic components
After sales service
parts
New: 1 year after invoice
Repaired: 90 days after invoice
Brakes
Consumable parts
40 days after invoice Carbon brushes, etc.
Options/ Accessories
2 years Mirror, mudguards etc. Delivered with
the initial product
*also in case of after sales service part delivery
Seating
Description Warranty period Examples include, but are not
limited to the parts mentioned below
Frame
2 years Weldment/frame
Electronics
1 year Electronic components
After sales service
parts
New: 1 year after invoice
Repaired: 90 days after invoice
Metal parts
Consumable parts
40 days after invoice Upholstery etc.
Options/ Accessories
2 years Lap strap, bag brackets etc. Delivered
with the initial product
Sunrise Medical will only accept shipment costs and corrective costs related to
warranty on equipment during the warranty period.
This warranty will void in case of:
The product and/or its parts being modified;
Changes in cosmetic appearance by use;
Failure to observe the instructions for use and maintenance, use other than normal
use, wear and tear, negligence, collateral damage by neglect of earlier symptoms,
overloading, third-party accidents, non-original parts used and defects not caused
by the product;
Circumstances beyond our control (flood, fire, etc.).
This warranty does not cover:
Tyres and inner tubes
Batteries (covered by the battery manufacturer’s warranty).
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